Elements and Performance Criteria

RANGE STATEMENT

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.


Employment plan may include, but is not limited to:
Intensive assistance activity agreements
Intensive assistance support plans
Job search skills plan
Client action plans
Return to work plans
Client activity plans
Plans of the support and assistance to be provided to the client by the organisation


Job search activities may include, but are not limited to:
Registration with employment agencies
Work experience/ trial workplacements
Job search activities
Job search training
Voluntary work
Participation in the community
Training to address barriers to employment
Researching labour markets or training options appropriate to their needs


Relevant legislation may include, but is not limited to:
Social Security Act, including mutual obligation provisions
Disability Services Act
Privacy Act


Monitor may include, but is not limited to:
Monitoring against timeframes, outcomes and activities included in the employment plan
Regular contact with client via mail, telephone, email and interviews
Checking of relevant documentation
Job search diaries and other proformas recording details of activities undertaken
Checking of organisation information systems and databases
Feedback from employers and providers of training and other assistance

EVIDENCE GUIDE

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Evidence must include observation of performance in the work environment or in a simulated work setting or the inclusion of assessment tasks that are realistic and relevant to work in an employment services area


Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities


Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouragedThis unit is related to:
CHCES401B Analyse and apply labour market information
Resource requirements for assessment include access to:
a relevant workplace or an appropriately simulated environment where assessment may take place
equipment and resources normally used in the workplace


Method of assessment may include:
Observations
Questioning
Case studies
Skills tasks
Written assignments
Evidence gathered from the workplace environment
Third party reports
Demonstration over a period of time to ensure consistency of performance