Unit of competency Outline

Date retreived
22/07/2026 6:10 AM AWST

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Recognise and respond appropriately to domestic and family violence

Recognise and respond appropriately to domestic and family violence

Unit of competency
National Code
CHCDFV001
State Code
AWB33
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
08/12/2015
View on TGA
State Implementation and Classification
Approved Date
04/05/2016
Field of Education
090501 - Social Work
Original Release Date
04/05/2016
Nominal Hours
45
Description
This unit describes the knowledge and skills required to identify and respond to the needs of clients who may be experiencing domestic and family violence, including responding to immediate intervention and support needs.This unit applies to health and community service workers providing services according to established organisation procedures. These workers may not be specialised family violence workers.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Adopt work practices that support interactions with those affected by domestic and family violence
  • 1.1 Adopt work practices that reflect the values and philosophiesof domestic violence work
  • 1.2 Plan work practices and access environments that support client and worker safety
  • 1.3 Identify and participate in support processes for workers exposed to domestic and family violence
  • 1.4 Apply organisation standards and procedures and comply with legislative and statutory requirements
2. Identify client needs
  • 2.1 Explain rights and responsibilities of client andworker and promote throughout client contact
  • 2.2 Use interpersonal skills that develop rapport and promote confidence, and full, accurate and relevant exchange of information
  • 2.3 Show sensitivity to client’sspecific needs and any cultural, family and individual differences
  • 2.4 Assess information for complexity, urgency and eligibility so that priorities for service delivery and safety can be identified
  • 2.5 Identify and respond to any indications ofriskor threats to safety
3. Respond to client needs
  • 3.1 Identify worker and workplace limitations in addressing and assessing client needs and make referrals or seek assistance from appropriate persons
  • 3.2 Prioritise the physical and emotional safety of clients,their family and workers in developing responses
  • 3.3 Negotiate and agree strategies for intervention with the client before commencing work
  • 3.4 Provide client with information about available services for meeting their needs
  • 3.5 Complete accurate and comprehensive records, reports and referral information according to organisation requirements
No information
No information
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