Qualification Outline
22/07/2026 5:14 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate IV in Community Services Advocacy
Certificate IV in Community Services Advocacy
CHC41012
J017
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 07/05/2012 | Current | Approved |
Description
This qualification covers workers who provide information, advice and advocacy and would also be appropriate for community education and policy workers.
Occupational titles may include:
Community education worker
Phone advice worker
Community legal officer
Tenant advice and advocacy service coordinator
Court support worker
Tenant advice and advocacy worker
Information worker
Welfare rights worker
Para-legal worker
Worker in peak organisation
Schedule
Packaging Rules
Fifteen (15) units are required for award of this qualification including:- nine (9) core units
- six (6) elective units
A wide range of elective units is available, including:
- Relevant electives listed in the qualfication outline
- Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages
- Where appropriate, to address workplace requirements, up to three (3) units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the TGA or other public listing
1. Core Units
All nine (9) units must be completed
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D2209 | CHCAD401D | Advocate for clients | 30 | Unit of competency |
| WD312 | HLTWHS300A | Contribute to WHS processes | 30 | Unit of competency |
| WC946 | CHCNET402B | Establish and maintain effective networks | 20 | Unit of competency |
| D0749 | BSBINM201A | Process and maintain workplace information | 20 | Unit of competency |
| D2313 | CHCCOM403A | Use targeted communication skills to build relationships | 45 | Unit of competency |
| D8283 | HLTHIR404D | Work effectively with Aboriginal and/or Torres Strait Islander people | 30 | Unit of competency |
| D8281 | HLTHIR403C | Work effectively with culturally diverse clients and co-workers | 30 | Unit of competency |
| D8547 | CHCCD412B | Work within a community development framework | 50 | Unit of competency |
| WC843 | CHCCS400C | Work within a relevant legal and ethical framework | 50 | Unit of competency |
2. Relevant Elective Units
Six (6) units may be completed from the elective units listed.
Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D287 | CHC41008 | Certificate IV in Community Services Advocacy | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWL8 | CHC42015 | Certificate IV in Community Services | Qualification |
No information
Entry Requirements
Not Applicable
Traineeships and Apprenticeships