Qualification Outline
22/07/2026 5:22 AM AWST
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Certificate IV in Community Services Advocacy
Certificate IV in Community Services Advocacy
CHC41008
D287
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 25/03/2011 | Current | Approved |
Description
This qualification covers workers who provide information, advice and advocacy and would also be appropriate for community education and policy workers.
Occupational titles may include:
Community education worker
Phone advice worker
Community legal officer
Tenant advice and advocacy service coordinator
Court support worker
Tenant advice and advocacy worker
Information worker
Welfare rights worker
Para-legal worker
Worker in peak organisation
Schedule
Packaging Rules
15 units are required for award of this qualification including:- 9 core units
- 6 elective units
A wide range of elective units is available, including:
- Relevant electives listed in the qualification outline
- Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages
- Where appropriate, to address workplace requirements, up to 3 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the NTIS or other public listing
1. Core Units
All nine (9) units must be completed
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D2209 | CHCAD401D | Advocate for clients | 30 | Unit of competency |
| D8381 | HLTOHS300B | Contribute to OHS processes | 30 | Unit of competency |
| D2618 | CHCNET402A | Establish and maintain effective networks | 20 | Unit of competency |
| D0749 | BSBINM201A | Process and maintain workplace information | 20 | Unit of competency |
| D2313 | CHCCOM403A | Use targeted communication skills to build relationships | 45 | Unit of competency |
| D8283 | HLTHIR404D | Work effectively with Aboriginal and/or Torres Strait Islander people | 30 | Unit of competency |
| D8281 | HLTHIR403C | Work effectively with culturally diverse clients and co-workers | 30 | Unit of competency |
| D8547 | CHCCD412B | Work within a community development framework | 50 | Unit of competency |
| D8556 | CHCCS400B | Work within a relevant legal and ethical framework | 50 | Unit of competency |
2. Elective Units
Six (6) units to be completed
The following outlines ONE example of a training program for this qualification.
Please refer to the Training Package for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D2661 | CHCPOL402B | Contribute to policy development | 30 | Unit of competency |
| D2211 | CHCAD504A | Provide advocacy and representation services | 45 | Unit of competency |
| D2214 | CHCAD603A | Provide systems advocacy services | 75 | Unit of competency |
| D2212 | CHCAD505A | Represent clients in court | 15 | Unit of competency |
| D2343 | CHCCS422A | Respond holistically to client issues and refer appropriately | 60 | Unit of competency |
| D2590 | CHCLEG411A | Use relevant legislation in response to client needs | 40 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S315 | CHC41202 | Certificate IV in Community Services Advocacy | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| J017 | CHC41012 | Certificate IV in Community Services Advocacy | Qualification |
VET Info Notes
1. This is only a model training program created in STARS on 27/8/2009 by VET Teaching & Learning, Dept of Education & Training.
Entry Requirements
Not Applicable