Unit of competency Outline

Date retreived
23/07/2026 12:24 AM AWST

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Use relevant legislation in response to client needs

Use relevant legislation in response to client needs

Unit of competency
National Code
CHCLEG411A
State Code
D2590
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
05/05/2009
View on TGA
State Implementation and Classification
Approved Date
17/07/2014
Field of Education
090515 - Welfare Studies
Original Release Date
17/07/2014
Nominal Hours
40
Description
DescriptorThis unit describes the knowledge and skills required by the worker to use relevant legislation to advise clients with specific needs in relation to particular legal issues e.g. tenancy, disability, discrimination, juvenile justice, domestic violence, mental health
Notes
Elements and Performance Criteria
1. Apply an understanding of relevant legislation
  • 1.1 Identify the scope and coverage of legislation
  • 1.2 Apply understanding of the purpose of legislation and amendments over time
  • 1.3 Define roles and influences of key stakeholders
  • 1.4 Correctly interpret terms and definitions in the legislation
2. Identify and interpret relevant legislative provisions
  • 2.1 Identify needs of clients in relation to relevant legislation
  • 2.2 Analyse client situation and identify legislative provisions that apply to the circumstances
3. Identify strategies in response to the client's needs
  • 3.1 Provide strategies to apply legislative provisions to the factual circumstances of the case
  • 3.2 Explore a range of legal and non-legal strategies according to the needs of the client
  • 3.3 Clearly communicate options and possible outcomes to the clients
  • 3.4 Support client to achieve appropriate 'best possible' outcome
RANGE STATEMENT

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.


Consideration to be given in Australian States and Territories to different:
Legislation and subordinate legislation such as regulations including the Acts Interpretation Act
Support services, resourcing bodies, peak organisations
Resources e.g. written material that interprets legislation
Methods of dispute resolution e.g. tribunals, courts, alternative dispute resolution models


Factors influencing tenancy advisers include:
Demographics of area servicing
Size of community
Cultural differences
Rural, remote or metropolitan
Situations causing conflict of interest for a tenancy advisor


Key stakeholders include:
Administrators of the Act
Industry groups
EVIDENCE GUIDE

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
This unit will be most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions
It is recommended that assessment or information for assessment will be conducted or gathered over a period of time and cover the normal range of workplace situations and settings


Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities


Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
Resources required for assessment of this unit include access to:
an appropriate workplace where assessment can be conducted
relevant organisation policy, protocols and procedures
resources normally used in the workplace


Method of assessment may include:
Observation in the workplace
Written assignments/projects
Presentation of portfolio of examples of work
Case study and scenario analysis
Questioning
Role play simulation


Related units:
It is recommended (but not required) that this unit be assessed in conjunction with related unit:
CHCAD401D Advocate for clients
Replaces
State Code National Code Title Type
S3176 CHCLEG401A Utilise legislation Unit of competency
Replaced By
State Code National Code Title Type
AVB81 CHCLEG002 Interpret and use legal information Unit of competency