Qualification Outline
22/07/2026 4:44 AM AWST
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Diploma of Community Services (Financial counselling)
Diploma of Community Services (Financial counselling)
CHC52108
D325
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 2.00 | 07/05/2012 | Current | Approved |
Description
This qualification applies to financial counselling, which is a specialist service assisting people faced with debt and other financial issues. This work requires:
specialist knowledge, paralegal skills and competencies especially in regard to credit and debt issues affecting clients and their rights and obligations
solid understanding of social and systemic issues that impact on financial counselling clients.
It may be applied in casework, community development and social justice contexts.
Occupational titles may include:
Financial counsellor
Senior financial counsellor
Rural financial counsellor
NOTE:
This qualification is NOT related to the work performed by financial planners or financial advisers whose role is to provide clients with strategies to address their investment options
This qualification does NOT refer to therapeutic counselling Psychological issues, which affect individuals, families and groups such as gambling, substance abuse, child abuse, and mental or physical health problems require referral to a professionally qualified practitioner However, a recognition of, and an ability to work within, a counselling framework on the way in which other issues may interact with personal financial issues is highly relevant to financial counselling practice.
Schedule
Packaging Rules
ENTRY REQUIREMENTSTo gain entry into this qualification, it is recommended that candidates have relevant work experience or qualification/s that indicates likely success at this level of qualification in a job role involving:
- the self-directed application of knowledge with substantial depth in some areas
- the exercise of independent judgement and decision making
- the application of relevant technical and other skills
PACKAGING RULES
Seventeen (17) units are required for award of this qualification including:
- eleven (11) core units
- six (6) elective units
A wide range of elective units is available, including:
- Group A WHS electives of which one (1) unit must be selected
- Group B electives of which one (1) unit must be selected
- Group C electives of which three (3) units are required for rural financial counselling
- Group D elective which is recommended for culturally aware and respectful practice
- Other relevant electives listed in the qualification outline
- Units of co
1. Core Units
All eleven (11) units must be completed
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D2209 | CHCAD401D | Advocate for clients | 30 | Unit of competency |
| D2363 | CHCCSL502A | Apply specialist interpersonal and counselling interview skills | 60 | Unit of competency |
| WC807 | CHCCD404E | Develop and implement community programs | 55 | Unit of competency |
| D2531 | CHCFIN503A | Develop and use financial counselling tools and techniques | 50 | Unit of competency |
| WC871 | CHCCSL503B | Facilitate the counselling relationship | 80 | Unit of competency |
| D2530 | CHCFIN502A | Facilitate the financial counselling process | 40 | Unit of competency |
| D2529 | CHCFIN501A | Identify and apply technical information to assist clients with financial issues | 45 | Unit of competency |
| D2370 | CHCCSL509A | Reflect and improve upon counselling skills | 60 | Unit of competency |
| WC872 | CHCCSL507B | Support clients in decision-making processes | 50 | Unit of competency |
| WC847 | CHCCS411C | Work effectively in the community sector | 50 | Unit of competency |
| D2362 | CHCCSL501A | Work within a structured counselling framework | 50 | Unit of competency |
2. Group A WHS Elective Units
One (1) unit must be completed from Group A.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WD312 | HLTWHS300A | Contribute to WHS processes | 30 | Unit of competency |
| WD313 | HLTWHS401A | Maintain workplace WHS processes | 40 | Unit of competency |
3. Group B Elective Units
One (1) unit must be completed from Group B.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WC867 | CHCCS522B | Address complex legal and ethical issues in professional practice | 70 | Unit of competency |
| D2590 | CHCLEG411A | Use relevant legislation in response to client needs | 40 | Unit of competency |
4. Group C Elective Units
Three units to be completed from Group C for rural financial counselling.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D6744 | AHCBUS506A | Develop and review a business plan | 50 | Unit of competency |
| D6637 | AHCAGB501A | Develop climate risk management strategies | 60 | Unit of competency |
| D6639 | AHCAGB503A | Plan and monitor production processes | 40 | Unit of competency |
| D6746 | AHCBUS508A | Prepare and monitor budgets and financial reports | 60 | Unit of competency |
| WC916 | CHCFIN504B | Work effectively in rural financial counselling | 40 | Unit of competency |
5. Group D Elective Units
One (1) or more units may be chosen from Group D.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C7982 | PSPMNGT605B | Manage diversity | 60 | Unit of competency |
| D8283 | HLTHIR404D | Work effectively with Aboriginal and/or Torres Strait Islander people | 30 | Unit of competency |
| D8281 | HLTHIR403C | Work effectively with culturally diverse clients and co-workers | 30 | Unit of competency |
6. Other Relevant Elective units
Up to four (4) units may be chosen from the elective units listed.
Please refer to the packaging rules for the full details of available options.
Note: CHCMH301C OR CHCMH411A may be chosen, NOT both.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S303 | CHC51002 | Diploma of Community Services (Financial Counselling) | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AYZ5 | CHC51115 | Diploma of Financial Counselling | Qualification |
No information
Entry Requirements
To gain entry into CHC52108 Diploma of Community Services (Financial counselling) it is recommended that candidates have sufficient relevant work experience to indicate likely success at this level of qualification in a job role involving:
The self-directed application of knowledge with substantial depth in some areas
The exercise of independent judgement and decision-making
The application of relevant technical and other skills.
Traineeships and Apprenticeships