Qualification Outline
22/07/2026 7:54 AM AWST
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Certificate IV in School Support Services
Certificate IV in School Support Services
PSP42010
D366
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 2.00 | 07/03/2012 | Current | Approved |
Description
This specialist qualification covers the competencies required by staff working at an experienced level providing school support services in non-government schools. It is not targeted at teacher aid occupations. Electives may be taken from a single stream, such as administration or library support, or from a range of streams to suit the particular workplace. Electives should reflect the responsibilities of the individual and the job skills required for effective performance. Where a free choice of electives is possible in the qualification packaging rules, electives may also be drawn from other Training Packages to reflect the work context and career plans of the individual
Schedule
Packaging Rules
15 units of competency are required for this qualification including:- 6 core units
- 9 elective units
Choose 9 elective units from the list outlined in the PSP42010 qualification outline:
- using one (1) unit from Group A
- 6 units from Groups C to G
- 2 units from the list in the PSP42010 qualification outline OR from elsewhere within this Training Package OR from another endorsed Training Package OR from an Accredited Course
Units selected should not duplicate content already covered by other units in this qualification
All elective units must be selected from an equivalent qualification level or higher, unless otherwise stated
** For this qualification, a maximum of one (1) unit from a Certificate III level may be used
1. Core Units
All six (6) core units must be completed
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C8012 | PSPGOV402B | Deliver and monitor service to clients | 40 | Unit of competency |
| C8022 | PSPGOV412A | Use advanced workplace communication strategies | 50 | Unit of competency |
| D2590 | CHCLEG411A | Use relevant legislation in response to client needs | 40 | Unit of competency |
| C8013 | PSPGOV403B | Use resources to achieve work unit goals | 40 | Unit of competency |
| C8018 | PSPGOV408A | Value diversity | 30 | Unit of competency |
| D2217 | CHCADMIN305D | Work within the administration protocols of the organisation | 30 | Unit of competency |
2. Group A Elective Units
One (1) unit must be completed
The following outlines ONE example of a training program for this qualification. Please refer to the Training Package for the full details of available options
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WA689 | MSL943002A | Participate in laboratory/field workplace safety | 40 | Unit of competency |
3. Group B Elective Units
Two (2) units to be completed
The following outlines ONE example of a training program for this qualification. Please refer to the Training Package for the full details of available options
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C8027 | PSPGOV417A | Identify and treat risks | 60 | Unit of competency |
| C8038 | PSPGOV508A | Manage conflict | 50 | Unit of competency |
4. Group C Elective Units
Six (6) units to be completed
The following outlines ONE example of a training program for this qualification. Please refer to the Training Package for the full details of available options
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D0793 | BSBITU402A | Develop and use complex spreadsheets | 60 | Unit of competency |
| D1017 | BSBSMB406A | Manage small business finances | 50 | Unit of competency |
| D0547 | BSBADM405B | Organise meetings | 50 | Unit of competency |
| D0794 | BSBITU404A | Produce complex desktop published documents | 50 | Unit of competency |
| C9752 | FNSICGEN501B | Produce research reports and make presentations | 50 | Unit of competency |
| D1015 | BSBSMB404A | Undertake small business planning | 50 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AXR7 | PSP42004 | Certificate IV in School Support Services | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| J296 | PSP42012 | Certificate IV in School Support Services | Qualification |
VET Info Notes
1. This qualification is the copyright of DEEWR.
2. Further information on this qualification is contained in the training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.
3. This qualification was entered on to STARS by the Training Curriculum services on 22/3/2011.
Entry Requirements
Not applicable.
Traineeships and Apprenticeships
