Unit of competency Outline

Date retreived
22/07/2026 8:28 AM AWST

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Provide advocacy and representation services

Provide advocacy and representation services

Unit of competency
National Code
CHCAD504A
State Code
D2211
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2011
View on TGA
State Implementation and Classification
Approved Date
27/08/2009
Field of Education
091103 - Legal Studies
Original Release Date
27/08/2009
Nominal Hours
45
Description
DescriptorThis unit describes the knowledge and skills required by the worker to represent the interests of service users, the community and/or the community services and health industriesRepresentation will include the development of community representative and industry participative roles and positions in influencing policy processes and decision-making forums
Notes
Elements and Performance Criteria
1. Establish the representative role and process
  • 1.1 Identify role, processes and conditions of representation in consultation with individuals and key groups
  • 1.2 Seek the support of key people
  • 1.3 Determine and implement requirements for reporting and accountability
2. Participate in decision-making forums
  • 2.1 Identify relevant interests and concerns to be pursued in accordance with organisation positions and priorities
  • 2.2 Undertake work to provide a framework for pursuing promotion of relevant interests
  • 2.3 Create and respond routinely within work role to opportunities to reflect, promote and represent relevant interests
  • 2.4 Calculate and assess the potential impact of developments and decisions in terms of objectives and priorities
  • 2.5 Provide progress and other reports and feedback to key people according to organisation requirements
3. Negotiate outcomes and liaise with key people
  • 3.1 Identify and develop appropriate strategic alliances
  • 3.2 Promote and support collaborative planning and action
  • 3.3 Identify potential areas of conflict and implement strategies to address them
  • 3.4 Clearly determine and promote purpose and objectives
  • 3.5 Undertake appropriate work with organising committees and board of management to maximise effectiveness
4. Evaluate effectiveness of strategies
  • 4.1 Analyse actual work outcomes and report against agreed objectives
  • 4.2 Implement adjustments to strategy according to the evaluation
No information
No information
Replaces
State Code National Code Title Type
S2962 CHCAD4A Provide advocacy and representation Unit of competency
Replaced By
State Code National Code Title Type
WC793 CHCAD504B Provide advocacy and representation services Unit of competency