Unit of competency Outline

Date retreived
23/07/2026 5:43 AM AWST

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Provide domestic and family violence support in Aboriginal and Torres Strait Islander communities

Provide domestic and family violence support in Aboriginal and Torres Strait Islander communities

Unit of competency
National Code
CHCDFV004
State Code
AWB31
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
08/12/2015
View on TGA
State Implementation and Classification
Approved Date
04/05/2016
Field of Education
090501 - Social Work
Original Release Date
04/05/2016
Nominal Hours
55
Description
This unit describes the skills and knowledge required to establish and maintain community relationships, work within cultural protocols and support people who have been affected by domestic and family violence. It requires sensitivity and understanding of diverse cultural protocols and practices, including appropriate interpersonal and networking skills.This unit applies to community services workers providing services in Aboriginal and/or Torres Strait Islander communities. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Establish and maintain relationship with community
  • 1.1 Establish and maintain relationships withkey people in a community to promote services and to develop respect, acceptance, confidence and credibility
  • 1.2 Identify and respectrestrictions and protocols regarding communicating and relating with the community and its members
  • 1.3 Support community programs which meet the needs identified by clients
  • 1.4 Collect and review local informationto identify the requirements of the community in relation to domestic and family violence issues
  • 1.5 Provide feedback to the community and individuals in relation to information collected
  • 1.6 Respect and encourage the value of community, elders and kinship system as a social support mechanism and use when appropriate with client consent
2. Work within cultural requirements
  • 2.1 Ensure information provided is linguistically, visually and culturally acceptable to the community
  • 2.2 Identify and recognise different views of the community and consider in planning any support activities
  • 2.3 Adapt work processes to meet requirements of the communityand specific needs of individuals
  • 2.4 Use values, issues and structures within the community to maximise outcomes for clients
  • 2.5 Work with the whole family including perpetrators, siblings, extended family and community members according to individual needs
  • 2.6 Make work consistent with organisation standards and procedures, current legislative and statutory requirements, and community practices
3. Support clients
  • 3.1 Prioritise physical and emotional safety of clients and safety of their families
  • 3.2 Use interpersonal skills that facilitate accurate and relevant exchange of information and to make sure individual stories are heard, accepted, understood and validated
  • 3.3 Provide the individual with feedback to ensure accuracy and appropriate interpretation of their stories
  • 3.4 Identify, assess and respond to any indications of risk or harm according to the degree and nature of the risk and the client’s wishes and circumstances
  • 3.5 Explain and promote client and worker rights and responsibilities throughout client contact
  • 3.6 Complete record-keeping and reporting according to organisation standards and procedures and confidentiality requirements
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