Unit of competency Outline

Date retreived
22/07/2026 11:29 AM AWST

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Recruit, induct and support volunteers

Recruit, induct and support volunteers

Unit of competency
National Code
CHCVOL003
State Code
AVB21
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
06/08/2015
View on TGA
State Implementation and Classification
Approved Date
22/01/2016
Field of Education
080303 - Human Resource Management
Original Release Date
22/01/2016
Nominal Hours
25
Description
This unit describes the skills and knowledge required to recruit, orientate, develop and support volunteer workers in an agency, service or program. Workers at this level will be responsible for the ongoing coordination and supervision of volunteers who may be working in a range of contexts. This unit applies to a range of sectors. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Plan and develop a volunteer recruitment program
  • 1.1 Develop and implement processes and procedures to support the identification of volunteer roles
  • 1.2 Apply models of volunteering to develop volunteering roles within the organisation
  • 1.3 Plan and develop recruitment, selection and induction policies and procedure
2. Select and induct volunteers
  • 2.1 Develop appropriate advertising strategies ensuing compliance with organisation policy and legal requirements
  • 2.2 Undertake appropriate screening, interviewing and selection processes
  • 2.3 Develop and implement volunteer induction program
3. Develop and implement volunteer support systems
  • 3.1 Develop and implement training appropriate for volunteer roles
  • 3.2 Establish and maintain regular communication with volunteers
  • 3.3 Regularly review roles and performance and provide feedback to the volunteer
  • 3.4 Review recruitment, induction and support systems and identify areas for continuous improvement
No information
No information
Replaces
State Code National Code Title Type
D8595 CHCORG525D Recruit and coordinate volunteers Unit of competency