Unit of competency Outline
Date retreived
23/07/2026 5:43 AM AWST
23/07/2026 5:43 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Facilitate the empowerment of older people
Facilitate the empowerment of older people
Unit of competency
National Code
CHCAGE001
CHCAGE001
State Code
AVC91
AVC91
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
22/01/2016
Field of Education
090507 - Care For The Aged
Original Release Date
22/01/2016
Nominal Hours
50
Description
This unit describes the skills and knowledge required to respond to the goals and aspirations of older people and provide support services in a manner that focuses on improving health outcomes and quality of life, using a person-centred approach.This unit applies to support workers in residential or community contexts.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Develop relationships with older people
- 1.1 Conduct interpersonal exchanges in a manner that promotes empowerment and develops and maintains trust and goodwill
- 1.2 Recognise and respect older people’s social, cultural and spiritual differences
- 1.3 Maintain confidentiality and privacy of the person within organisation policy and protocols
- 1.4 Work with the person to identify physical and social enablers and disablers impacting on health outcomes and quality of life
- 1.5 Encourage the person to adopt a shared responsibility for own support as a means of achieving better health outcomes and quality of life
2. Provide services to older people
- 2.1 Identify and discuss services which empower the older person
- 2.2 Support the older person to express their own identity and preferences without imposing own values and attitudes
- 2.3 Adjust services to meet the specific needs of the older person and provide services according to the older person’s preferences
- 2.4 Provide services according to organisation policies, procedures and duty of care requirements
3. Support the rights of older people
- 3.1 Assist the older person to understand their rights and the complaints mechanisms of the organisation
- 3.2 Deliver services ensuring the rights of the older person are upheld
- 3.3 Identify breaches of human rights and respond appropriately
- 3.4 Recognise signs consistent with financial, physical or emotional abuse or neglect of the older person and report to an appropriate person
- 3.5 Assist the person to access other support services and the complaints mechanisms as required
4. Promote health and re-ablement of older people
- 4.1 Encourage the older person to engage as actively as possible in all living activities and provide them with information and support to do so
- 4.2 Assist the older person to recognise the impact that changes associated with ageing may have on their activities of living
- 4.3 Identify strategies and opportunities that maximise engagement and promote healthy lifestyle practices
- 4.4 Identify and utilise aids and modifications that promote individual strengths and capacities to assist with independent living in the older person’s environment
- 4.5 Discuss situations of risk or potential risk associated with ageing
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D9310 | CHCAC318B | Work effectively with older people | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OEH25 | CHCCCS038 | Facilitate the empowerment of people receiving support | Unit of competency |