Unit of competency Outline

Date retreived
22/07/2026 7:10 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Develop strategies to address unmet needs

Develop strategies to address unmet needs

Unit of competency
National Code
CHCCCS008
State Code
AVC72
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
06/08/2015
View on TGA
State Implementation and Classification
Approved Date
22/01/2016
Field of Education
090501 - Social Work
Original Release Date
22/01/2016
Nominal Hours
60
Description
This unit describes the skills and knowledge required to assess unmet needs of individuals and to develop and monitor individualised plans in response. This unit applies to workers in a range of community services contexts.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Identify potential unmet needs
  • 1.1 Recognise signs that the person may have unmet needs
  • 1.2 Determine information needed to inform full assessment of unmet needs
  • 1.3 Establish ways of gathering information to confirm the scope and nature of the unmet needs
  • 1.4 Identify other people who should be involved in the assessment process and facilitate their involvement
  • 1.5 Collect information to support reporting, analysis and development of individualised plans for the person
2. Develop individualised strategies to meet the person’s needs
  • 2.1 Contribute to the development of proactive support strategies that respect the dignity, rights and personal choices of the person
  • 2.2 Incorporate approaches to address impaired social judgement and decision-making capacity where necessary and use a directive approach to setting limits and boundaries
  • 2.3 Integrate individual active, reactive and crisis responses based on individual needs
  • 2.4 Develop responses according to duty of care, ethical and legal requirements
  • 2.5 Consult with colleagues and stakeholders as an integral part of the planning process
  • 2.6 Document in formalised individualised plan
3. Monitor effectiveness of individualised plans
  • 3.1 Monitor effectiveness of strategies in developing and maintaining positive and adaptive responses
  • 3.2 Monitor effectiveness of strategies in reducing risk of harm to the person and others
  • 3.3 Identify level of intrusion on the person’s dignity and self-esteem and report to the appropriate person
  • 3.4 Review individualised plans and recommend modifications as required in consultation with appropriate staff and stakeholders
4. Complete reporting requirements
  • 4.1 Prepare reports and other documentation according to organisation requirements
  • 4.2 Maintain currency of documentation by making appropriate updates
No information
No information
No information