Unit of competency Outline
Date retreived
22/07/2026 2:28 AM AWST
22/07/2026 2:28 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Provide loss and grief support
Provide loss and grief support
Unit of competency
National Code
CHCCCS017
CHCCCS017
State Code
AVC60
AVC60
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
22/01/2016
Field of Education
090513 - Counselling
Original Release Date
22/01/2016
Nominal Hours
40
Description
This unit describes the skills and knowledge required to recognise and respond to the needs of people who are experiencing loss, grief and bereavement. This unit applies to workers in a range of community services and health contexts.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Recognise reactions to loss and grief
- 1.1 Recognise reactions to loss and grief
- 1.2 Take into account social, cultural, ethnic and spiritual differences
- 1.3 Identify situations where there may be risk to the health and/or safety of the person or other people and make appropriate referrals
- 1.4 Identify and assess an individual’s suicide risk and where necessary refer to appropriate services
2. Engage empathically
- 2.1 Interact with individuals with empathy, sensitivity, professionalism and courtesy
- 2.2 Identify and respect social, cultural, ethnic and spiritual differences
- 2.3 Select and use verbal and non-verbal communication approaches that acknowledge the individual’s emotional needs
3. Offer support and information
- 3.1 Identify individuals experiencing difficulty in coping with grief and trauma and link or refer them to options for further help as needed
- 3.2 Provide information about grief and bereavement support services and resources
- 3.3 Identify, suggest or use strategies for formal and informal grief and bereavement support
- 3.4 Obtain feedback from individual to confirm that options are clearly understood
- 3.5 Maintain confidentiality in line with organisation practices
4. Care for self
- 4.1 Monitor own stress level in relation to working in the area of grief and loss
- 4.2 Recognise and minimise risks to self associated with grief and bereavement support
- 4.3 Identify and respond to the need for supervision and debriefing
5. Review support provided
- 5.1 Reflect on outcomes during and after support is provided
- 5.2 Identify where further support is required
- 5.3 Review practices for continuous improvement
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| WC857 | CHCCS426B | Provide support and care relating to loss and grief | Unit of competency |