Unit of competency Outline
Date retreived
23/07/2026 12:27 AM AWST
23/07/2026 12:27 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Respond to suspected abuse
Respond to suspected abuse
Unit of competency
National Code
CHCCCS021
CHCCCS021
State Code
AVC56
AVC56
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
22/01/2016
Field of Education
090501 - Social Work
Original Release Date
22/01/2016
Nominal Hours
50
Description
This unit describes the skills and knowledge required to identify signs of possible abuse, take appropriate action according to role and responsibilities and minimise the risk of abuse to a person.This unit applies to workers in a range of community services contexts.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Identify suspected abuse
- 1.1 Identify signs of suspected abuse
- 1.2 Review all available relevant information
- 1.3 Record concerns and actions taken according to organisation requirements
- 1.4 Comply with legal and organisation reporting requirements
2. Support people experiencing suspected abuse
- 2.1 Assess the actual and potential effects of suspected abuse of the person
- 2.2 Explore the person’s understanding and interpretation of the situation using awareness raising methods
- 2.3 Empower the person to seek clarification of relevant procedures, information and advice
- 2.4 Determine whether a course of action is required and if the person agrees to this
- 2.5 Obtain consent from the person or their legal representative, for any action to be taken on their behalf
- 2.6 Follow strategies, where appropriate, that have been developed to manage the perpetrator
- 2.7 Monitor and review action in accordance with organisation policy and procedures
3. Complete reporting requirements
- 3.1 Complete documentation according to legal requirements and organisation policy and procedures
- 3.2 Maintain and store documentation appropriately
4. Contribute to systems and procedures
- 4.1 Promote awareness of worker responsibilities to act on suspicion and disclosure of abuse
- 4.2 Monitor systems and procedures for their effectiveness in supporting vulnerable people
- 4.3 Identify and report problems with systems and procedures
- 4.4 Provide input to the process of improving systems and procedures
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D2576 | CHCICS409A | Recognise and respond to suspected abuse of vulnerable people | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OEH38 | CHCCCS033 | Identify and report abuse | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWM9 | CHC43015 | Certificate IV in Ageing Support | Qualification |
| BHE2 | CHC35021 | Certificate III in Community Safety Services | Qualification |
| AWL8 | CHC42015 | Certificate IV in Community Services | Qualification |
| AWJ3 | CHC43115 | Certificate IV in Disability | Qualification |
| AWK6 | CHC33015 | Certificate III in Individual Support | Qualification |