Unit of competency Outline

Date retreived
23/07/2026 8:00 PM AWST

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Deliver structured programs

Deliver structured programs

Unit of competency
National Code
CHCGRP004
State Code
AWA78
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
08/12/2015
View on TGA
State Implementation and Classification
Approved Date
04/05/2016
Field of Education
090513 - Counselling
Original Release Date
04/05/2016
Nominal Hours
35
Description
This unit describes the skills and knowledge required to prepare for and deliver already established short, one-off, structured programs according to format and timing requirements. Programs will have a focus on assisting participants to find solutions to specific challenges through access to information and education relevant to these challenges.This unit applies to any individual involved in planning and leading established, structured group educational sessions.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Conduct pre-program assessments
  • 1.1 Review program information and discuss program objectives and format with potential group participants to assess program suitability
  • 1.2 Identify and document special needs of potential group participants in pre-group assessment
  • 1.3 Identify participant conditions potentially incompatible with program objectives
  • 1.4 Select participants for group according to selection criteria and complete documentation accordingly
2. Confirm program process
  • 2.1 Clearly communicate program objectives, learning outcomes and structure to participants
  • 2.2 Establish and agree group process and participation guidelines with participants
  • 2.3 Communicate boundaries and limitations of program
  • 2.4 Identify and access resources required for program implementation
3. Implement program
  • 3.1 Deliver program content according to the sequence and procedure identified
  • 3.2 Manage pace of delivery to meet timeline requirements and overall objectives
  • 3.3 Encourage group interaction and manage it to maintain relevancy and ensure equity of discussion amongst participants
  • 3.4 Present material to accommodate relevant discussion and questions, while ensuring key information and processes are delivered within timing requirements
  • 3.5 Use presentation tools and adult learning theories and models effectively
  • 3.6 Provide communication and literacy support to participants as required to ensure equitable access to information
  • 3.7 Summarise information and key learning throughout the program
  • 3.8 Deliver program collaboratively with co-facilitator where required
4. Contain emotional responses
  • 4.1 Ensure strong emotions expressed by participants are acknowledged and affirmed
  • 4.2 Normalise and validate participant experience where appropriate and sensitively challenge where required
  • 4.3 Refer participant to support services if required and encourage them to seek follow up support
  • 4.4 Refocus group participants on program process
5. Review achievement of program objectives
  • 5.1 Assess participants’ understanding of key concepts and achievement of learning objectives during delivery
  • 5.2 Identify additional issues raised which are not addressed within the scope of the program and initiate referral or follow up action to address them
  • 5.3 Conduct and document program evaluation according to program evaluation process and complete reporting in line with requirements
  • 5.4 Gather and assess feedback on program to guide continuous improvement of delivery
  • 5.5 Review effectiveness of implementation with co-facilitator or supervisor
  • 5.6 Identify opportunities to improve program delivery
No information
No information
Replaces
State Code National Code Title Type
D2545 CHCGROUP410B Deliver a structured program Unit of competency