Elements and Performance Criteria

Application of this unit may relate to:
Scheduled or unscheduled maintenance
Individual or team related activities


Civil Aviation Safety Regulations (CASRs) and Advisory Circulars (ACs)

Maintenance Organisation Manual
Quality manual
Safety manual
Procedures manual
Work instructions

Major Defect Report (MDR)
Service Difficulty Report (SDR)
Confidential Aviation Incident Report (CAIR)

Overview of assessment
A person who demonstrates competency in this unit must be able to develop and manage a maintenance error management program within an aviation maintenance organisation.

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Assessors must be satisfied that the candidate can competently and consistently perform all elements of the unit as specified by the criteria, including required knowledge, and be capable of applying the competency in new and different situations and contexts.
Assessors should gather a range of evidence that is valid, sufficient, current and authentic. Evidence can be gathered through a variety of ways including direct observation, supervisor's reports, project work, samples and questioning. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Context of and specific resources for assessment
This unit may be assessed on the job, off the job or a combination of both on and off the job. Where assessment occurs off the job, that is, the candidate is not in productive work, then an appropriate simulation must be used where the range of conditions reflects realistic workplace situations. The candidate must have access to all tools, equipment, materials and documentation required and must be permitted to refer to any relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials. The assessment environment should not disadvantage the candidate.