Unit of competency Outline
Date retreived
22/07/2026 11:26 AM AWST
22/07/2026 11:26 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Develop and manage maintenance error management programs
Develop and manage maintenance error management programs
Unit of competency
National Code
MEA143B
MEA143B
State Code
D4375
D4375
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
19/01/2012
Field of Education
080315 - Project Management
Original Release Date
19/01/2012
Nominal Hours
60
Description
This unit of competency is part of the Aeroskills Advanced Diploma training pathways. It covers the competencies required to develop and manage maintenance error management programs within the civil aviation maintenance environment, as required by CASA.
Notes
Elements and Performance Criteria
1. Develop a maintenance error management program
- 1.1. The aims and objectives of the maintenance error management program are clearly stated and the program is structured in accordance with regulatory requirements
- 1.2. The maintenance error management program encourages open and blame free (unless negligent) reporting of maintenance errors
- 1.3. Disciplinary boundaries are clearly stated for application in the event of negligence
- 1.4. A maintenance error investigation procedure is specified, including compliance, where applicable, with regulatory procedures for the reporting of significant safety issues related to maintenance errors
- 1.5. A strategy and procedure is specified for the development and delivery of staff training programs relating to maintenance error management
- 1.6. Reference to the maintenance error management program is included in applicable organisational policies and procedures
- 1.7. Provision is made for feedback of program results to the workforce, and for analysis of accumulated data to identify maintenance error trends
2. Manage a maintenance error management program
- 2.1. Reported events are reviewed to determine if they should be investigated within the procedures of the maintenance error management program
- 2.2. Significant safety issues related to maintenance errors are reported to CASA and/or the Australian Transport Safety Bureau (ATSB)
- 2.3. Events applicable to the maintenance error management program are investigated in accordance with program procedures
- 2.4. The results of the investigation are analysed to determine appropriate action to minimise the probability of a recurrence of the event
- 2.5. Necessary action is taken and feedback is provided to the workforce
- 2.6. The event and resultant action are reviewed to determine what information, if any, should be forwarded to bodies external to the organisation
- 2.7. Accumulated data is reviewed in accordance with the program procedures to determine and monitor maintenance error trends
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Application
Application of this unit may relate to:
scheduled or unscheduled maintenance
individual or team-related activities
Regulatory requirements and associated guidelines
Regulatory requirements and associated guidelines include:
CASR, Manuals of Standards and associated Acceptable Means of Compliance and Guidance Material
Regulatory procedures for the reporting of significant safety issues
Regulatory procedures for the reporting of significant safety issues include:
Major Defect Report (MDR)
Service Difficulty Report (SDR)
Confidential Aviation Incident Report (CAIR)
Applicable organisational policies and procedures
Applicable organisational policies and procedures may include:
maintenance organisation expositions
quality manual
safety manual
procedures manual
work instructions
Application
Application of this unit may relate to:
scheduled or unscheduled maintenance
individual or team-related activities
Regulatory requirements and associated guidelines
Regulatory requirements and associated guidelines include:
CASR, Manuals of Standards and associated Acceptable Means of Compliance and Guidance Material
Regulatory procedures for the reporting of significant safety issues
Regulatory procedures for the reporting of significant safety issues include:
Major Defect Report (MDR)
Service Difficulty Report (SDR)
Confidential Aviation Incident Report (CAIR)
Applicable organisational policies and procedures
Applicable organisational policies and procedures may include:
maintenance organisation expositions
quality manual
safety manual
procedures manual
work instructions
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
A person who demonstrates competency in this unit must be able to develop and manage a maintenance error management program within an aviation maintenance organisation.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Assessors must be satisfied that the candidate can competently and consistently perform all elements of the unit as specified by the criteria, including required knowledge, and be capable of applying the competency in new and different situations and contexts.
Assessors should gather a range of evidence that is valid, sufficient, current and authentic. Evidence can be gathered through a variety of ways, including direct observation, supervisor's reports, project work, samples and questioning. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.
Context of and specific resources for assessment
This unit may be assessed on the job, off the job or a combination of both on and off the job. Where assessment occurs off the job, that is, the candidate is not in productive work, then an appropriate simulation must be used where the range of conditions reflects realistic workplace situations. The candidate must have access to all tools, equipment, materials and documentation required and must be permitted to refer to any relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials. The assessment environment should not disadvantage the candidate.
Method of assessment
Guidance information for assessment
Overview of assessment
A person who demonstrates competency in this unit must be able to develop and manage a maintenance error management program within an aviation maintenance organisation.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Assessors must be satisfied that the candidate can competently and consistently perform all elements of the unit as specified by the criteria, including required knowledge, and be capable of applying the competency in new and different situations and contexts.
Assessors should gather a range of evidence that is valid, sufficient, current and authentic. Evidence can be gathered through a variety of ways, including direct observation, supervisor's reports, project work, samples and questioning. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.
Context of and specific resources for assessment
This unit may be assessed on the job, off the job or a combination of both on and off the job. Where assessment occurs off the job, that is, the candidate is not in productive work, then an appropriate simulation must be used where the range of conditions reflects realistic workplace situations. The candidate must have access to all tools, equipment, materials and documentation required and must be permitted to refer to any relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials. The assessment environment should not disadvantage the candidate.
Method of assessment
Guidance information for assessment
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| W8342 | MEA143A | Develop and manage civil aircraft maintenance error management programs | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUF56 | MEA143 | Develop and manage maintenance error management programs | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D755 | MEA60111 | Advanced Diploma of Aviation Maintenance Management (Avionics) | Qualification |
| D756 | MEA60211 | Advanced Diploma of Aviation Maintenance Management (Mechanical) | Qualification |