Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Incidents will include:
fire
violence and physical threat
medical emergencies
security breaches
uncooperative and abusive behaviour
destruction of property.
Assessment of risk should include assessment of the following factors:
known information about people involved in the incident
observation of the environment and physical conditions
nature of the incident
available resources and team backup
communication channels
range of response options available
potential and triggers for escalation or defusing.
Responses will be in line with established procedures, authorised by the organisation and may include:
defusing an aggressive situation
making a tactical withdrawal
making requests for assistance
using negotiation techniques
using restraint techniques and equipment
using tactical response methods
using defensive equipment.

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Overview of assessment
Evidence for assessment must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of employability skills as they relate to this unit
ability to assess incidents and determine appropriate responses to security risks in a range of (two or more) contexts or occasions, over time.
Context of and specific resources for assessment
Assessment will require demonstration in the contexts of:
risks to offenders
risks to staff
risks to members of the public
incidents within a custodial setting
incidents in the general community and in public locations.

Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual responsible for assessing incidents and determining appropriate responses to security risks as part of a coordinated team, including coping with difficulties, irregularities and changes to routine
copies of legislation, policies, procedures and guidelines relating to assessing incidents and determining appropriate responses to security risks
access to appropriate learning and assessment support when required.
Method of assessment
The following assessment methods are suggested:
observation of performance in routine workplace activities within a range of agreed responsibilities and in various work locations
written and/or oral questioning to assess knowledge and understanding
completion of workplace documents and reports produced as part of routine work activities
third-party reports from experienced practitioners
completion of performance feedback from supervisors and colleagues.
Guidance information for assessment
Assessment methods should reflect workplace demands, and any identified special needs of the candidate, including language and literacy implications and cultural factors that may affect responses to the questions.
In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge.