Unit of competency Outline

Date retreived
23/07/2026 6:15 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Coordinate sales and promotion of engineering-related products or services

Coordinate sales and promotion of engineering-related products or services

Unit of competency
National Code
MEM22018
State Code
OEX03
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
19/12/2022
View on TGA
State Implementation and Classification
Approved Date
19/04/2023
Field of Education
080501 - Sales
Original Release Date
19/04/2023
Nominal Hours
20
Description
This unit of competency defines the skills and knowledge required to coordinate sales and promotion of products or services that require engineering knowledge and is suitable for people working in marketing and sales where detailed engineering-related advice must be provided or where technically advanced products or services are sold.Individuals completing this work either already have or are developing skills and experience in personal and electronic communication, self-directed and group activities, planning and scheduling, process improvement, performance analysis, and an understanding of technology, skills and techniques required by operations and projects.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Review organisational operations, markets and customer base
  • 1.1 Follow standard operating procedures (SOPs)
  • 1.2 Comply with work health and safety (WHS) requirements at all times
  • 1.3 Define sales, service and marketing strategic objectives for engineering-related products or services
  • 1.4 Establish nature and context of products or services including market potential, technical advantage, customer-supplier relationships and relevant regulatory requirements
  • 1.5 Review functional team relationships and organisational fit, available technical and professional support services, communications and reporting lines
  • 1.6 Review sustainability and life cycle implications of products and services
  • 1.7 Review legal obligations of organisation and team related to consumer protection, trade practices, environmental and commercial legislation related to product or service delivery
  • 1.8 Identify relevant organisation accounts and budgets and establish procedures for compliance
  • 1.9 Identify available software for marketing and sales operations
2. Coordinate sales, service and promotions activities
  • 2.1 Establish implementation plan, schedule and budgets to achieve promotional and sales objectives
  • 2.2 Establish procedures to record progress against objectives, schedule and budget
  • 2.3 Participate in and supervise engineering-related sales, service and promotions with stakeholders including customers
  • 2.4 Establish processes to ensure self and team maintain currency of technical knowledge of organisation’s products and services
  • 2.5 Establish continuous improvement of sales and promotion activities
3. Monitor sales and promotion activities
  • 3.1 Communicate and negotiate with stakeholders to establish organisational capability, feedback on improvement opportunities and customer needs, marketing opportunities, and development needs of sales and marketing team
  • 3.2 Address constraints and contingencies, and adjust any short-term planning and rescheduling requirements
  • 3.3 Monitor implementation of objectives by priority, strategy and schedule
4. Report outcomes
  • 4.1 Record progress and results in accordance with procedures
  • 4.2 Provide documentation, data entry and analysis according to organisational requirements
No information
No information
Replaces
State Code National Code Title Type
WE916 MEM22018A Coordinate sales and promotion of engineering-related products or services Unit of competency
State Code National Code Title Type
BIW5 MEM60122 Advanced Diploma of Engineering Qualification
BIW7 MEM50222 Diploma of Engineering - Technical Qualification