Unit of competency Outline

Date retreived
22/07/2026 6:47 AM AWST

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Manage aircraft passengers and cargo

Manage aircraft passengers and cargo

Unit of competency
National Code
AVIF0011
State Code
AVX53
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
06/12/2015
View on TGA
State Implementation and Classification
Approved Date
30/03/2016
Field of Education
110101 - Hospitality
Original Release Date
30/03/2016
Nominal Hours
40
Description
This unit involves the skills and knowledge required to manage aircraft passengers and cargo, in compliance with relevant regulatory requirements of the Civil Aviation Safety Authority (CASA) and national operating standardsIt includes managing passengers during normal operations, managing passengers during an abnormal or emergency situation, and managing cargo.This unit addresses aviation technical skill requirements (physical, mental and task-management abilities) related to the safety management duties of flight crew, and contributes to safe and effective performance in complex aviation operational environments.Operations are conducted as part of recreational, commercial and military aircraft activities across a variety of operational contexts within the Australian aviation industry.Work is performed independently or under limited supervision within a single-pilot or multi-crew environment.Licensing, legislative, regulatory or certification requirements are applicable to this unit.Use for Defence Aviation is to be in accordance with relevant Defence Orders, Instructions, Publications and Regulations.
Notes
Elements and Performance Criteria
1 Manage passengers during normal operations
  • 1.1 Passengers are briefed on safety, normal and emergency procedures before flight in accordance with regulatory requirements, orders and operations manual
  • 1.2 Passenger safety, comfort and wellbeing is provided for in accordance with regulatory requirements and workplace procedures
  • 1.3 Passengers are managed on the ground and in the air in accordance with regulatory requirements, orders and operations manual
2 Manage passengers during an abnormal or emergency situation
  • 2.1 Passengers are warned of potential hazardous conditions and emergencies during flight, and are briefed about related safety and emergency procedures in accordance with regulatory requirements, orders and operations manual
  • 2.2 Passengers are advised of nature of emergency and the procedures and precautions to be followed
  • 2.3 Clear communication is established and maintained with passengers
  • 2.4 Passengers are managed during an emergency in accordance with regulatory requirements and workplace procedures
3 Manage cargo
  • 3.1 Cargo is managed in accordance with regulatory requirements and workplace procedures
  • 3.2 Cargo calculations are completed in accordance with workplace procedures and regulatory requirements
  • 3.3 Dangerous goods are identified and procedures are applied to ensure safety and security of people and cargo
No information
No information
Replaces
State Code National Code Title Type
WB792 AVII4012B Manage aircraft passengers and cargo Unit of competency
Replaced By
State Code National Code Title Type
OBD11 AVIF0033 Manage aircraft passengers and cargo Unit of competency