Unit of competency Outline

Date retreived
22/07/2026 2:30 AM AWST

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Monitor control room operations

Monitor control room operations

Unit of competency
National Code
CSCSAS011
State Code
AUZ18
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
2.00
Current Release Date
25/01/2021
View on TGA
State Implementation and Classification
Approved Date
17/12/2015
Field of Education
099905 - Security Services
Original Release Date
17/12/2015
Nominal Hours
80
Description
This unit describes the skills required to conduct take-over security checks, monitor the safety of staff, coordinate responses to alarm signals and monitor security operations.This unit applies to those working in detention centres, correctional centres and prisons where operational activities and responses to security situations are monitored from a control room. Working as part of a coordinated team is integral to the role.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to control room operations.Those undertaking this unit work generally independently, drawing upon support from familiar resources.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1 Conduct take-over security checks
  • 1.1 Check and clarify occurrences, shift change-over details and other relevant information.
  • 1.2 Carry out control room and security equipment checks.
  • 1.3 Identify and record potential risks, hazards and faults or defects.
  • 1.4 Conduct radio checks with duty staff.
2 Monitor safety of staff
  • 2.1 Monitor staff movements to ensure regular contact with control room is maintained.
  • 2.2 Identify and respond to failures to communicate with control room.
  • 2.3 Identify situations requiring back-up support and allocate resources to assist staff.
3 Coordinate responses to alarm signals
  • 3.1 Interpret alarms and coordinate appropriate response.
  • 3.2 Confirm the availability of response staff and dispatch responding officers according to the nature and urgency of alarms.
  • 3.3 Provide responding officers with full, accurate and timely information to allow maximum effectiveness when attending the scene.
  • 3.4 Monitor response officers’ attendance at scene of alarm, determine the need for specialist response team and back-up resources, and deploy them according to the emergency.
4 Monitor security operations
  • 4.1 Monitor compliance with standard operating procedures and check and notify relevant people of any variations.
  • 4.2 Manage faults and inconsistencies.
  • 4.3 Communicate with equipment operators and staff using approved communication methods.
  • 4.4 Complete all required documentation clearly, concisely and on time.
  • 4.5 Pass on end of shift information to oncoming staff.
No information
No information
Replaces
State Code National Code Title Type
S6017 CSCSAS304A Monitor control room operations Unit of competency