Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Relevant information may include:
daily logbooks, journals or activity reports
staff duties and rosters
task allocation sheets
situation reports
movements, transfers and escorts
changes of duties
institution or centre counts or musters
visitors currently in the institution or centre
programs running
resource and equipment faults and defects
communication and reporting channels
updated policies and procedures
manufacturer specifications
operational manuals.
Security equipment checks may include:
closed circuit television
infra-red sensors
movement detectors
electronic field detection systems
acoustic sensors
automatic entry and exit devices
fire alarms
communication channels
duress alarms
other intruder alarm systems
other access control systems.
Situations requiring back-up support may include:
attempted escape
risks to staff
non-response from field staff
irregular verbal messages
fire
violence and physical threat
medical emergencies
security breaches
uncooperative and abusive behaviour
destruction of property
monitored concealment of prohibited items.
Coordinate appropriate response may include:
notifying relevant personnel
notifying emergency services
dispatching dedicated response support staff
deploying specialist emergency response team
deploying canine unit.
Documentation may include:
logs, journals and activity reports
summaries
running sheets
situation reports
incident reports
electronic or paper-based information
radio and telephone records.

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Overview of assessment
Assessment of this unit can be applied using a combination of training outcomes and performance in the workplace, with the principal evidence developed through performance in routine work functions in the workplace.
Evidence needs to be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and/or apply the principles in a different situation or change of environment. Where this unit specifies performance in areas with unpredictable and risk implications, assessment in simulations should be used as well as retrospective documentation and observation of performance applied in a correctional or justice environment.
Because of the unpredictable nature of actual incidents, candidates should be prepared to carefully document their performance after each monitoring and response experience as evidence for assessment.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of employability skills as they relate to this unit
ability to monitor control room operations in a range of (two or more) contexts or occasions, over time.
Context of and specific resources for assessment
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when monitoring control room operations, including coping with difficulties, irregularities and breakdowns in routine
copies of legislation, policies, procedures and guidelines determining control room security requirements
access to appropriate learning and assessment support when required.
Method of assessment
Evidence must include observation and information generated in the workplace as well as observation of performance in routine work functions or, where this is not possible, in a simulated exercise to confirm the transferability of the competencies.
The following assessment methods are suggested:
observation of performance in routine workplace activities within a range of agreed responsibilities and in various work locations
written and/or oral questioning to assess knowledge and understanding
completion of workplace documents and reports produced as part of routine work activities
third-party reports from experienced practitioners
completion of performance feedback from supervisors and colleagues
scenarios
simulations or role plays.
Guidance information for assessment
Assessment methods should reflect workplace demands, and any identified special needs of the candidate, including language and literacy implications and cultural factors that may affect responses to the questions.
In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge.