Unit of competency Outline

Date retreived
22/07/2026 10:57 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Organise workplace information

Organise workplace information

Unit of competency
National Code
PSPGOV307B
State Code
C8003
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
3.00
Current Release Date
01/11/2012
State Implementation and Classification
Approved Date
04/07/2014
Field of Education
120505 - Work Practices Programmes
Original Release Date
04/07/2014
Nominal Hours
30
Description
This unit covers organisation of information in the workplace. It includes collecting and assessing information, organising and providing information.In practice, organising workplace information may overlap with other generalist or specialist public sector work activities such as acting ethically, complying with legislation, working effectively, working with diversity, using resources, assisting with scientific technical support, undertaking basic procurement, calculating duty and other taxes, undertaking routine inspections and monitoring, searching land, investigating tenure and land use history, processing claims, etc.This is one of 5 units of competency in the Working in Government and Management Competency Fields that deal with information/knowledge management. Related units are:PSPGOV206B Handle workplace information PSPGOV406B Gather and analyse informationPSPGOV504B Undertake research and analysisPSPMNGT614A Facilitate knowledge managementNo licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication
Notes
Elements and Performance Criteria
1. Collect and assess information
  • 1.1 Information is gathered and recorded within specified timeframes and according to organisational procedures.
  • 1.2 Information gathered is checked for accuracy and to ensure it meets relevant work requirements.
  • 1.3 Confidentiality and privacy procedures are followed.
2. Organise and provide information
  • 2.1 Information and materials are organised and stored within established procedures.
  • 2.2 Information is organised for easy access by relevant staff.
  • 2.3 Records maintenance is completed in a manner that is accurate, up-to-date and in a format acceptable to the organisation.
  • 2.4 Security procedures are followed for information storage and retrieval.
  • 2.5 Incoming information and materials within the area of responsibility are sorted and distributed to relevant staff in accordance with legislation, policy and procedures.
  • 2.6 Information is communicated to relevant staff clearly and within appropriate timeframes.
  • 2.7 Information is used to develop options for consideration and action as required.
The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.
Information is:
specified by the work of the organisation and may include:
basic numerical and statistical data
legislative, organisation, and policy requirements
client data
registries and file records
library materials
financial records
mail
human resources records
asset details
meta-data
Storage of informationmay include:
systems which are internal and external to the organisation
manual and computer files
databases
information systems
records management systems
web sites
Legislation, policy and procedures may include:
Commonwealth and State/Territory legislation, standards and guidelines especially relating to privacy, confidentiality, freedom of information, security, fraud control, copyright, intellectual property
government policy
public sector code of ethics
Australian standards such as records management, knowledge management, risk management
the organisation's policies and practices
organisational code of conduct
The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.
Units to be assessed together
Pre-requisite units that must be achieved prior to this unit:Nil
Co-requisite units that must be assessed with this unit:Nil
Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:
PSPBORD305A Calculate taxes, fees and charges
PSPETHC301B Uphold the values and principles of public service
PSPGOV301B Work effectively in the organisation
PSPGOV305B Access and use resources and financial systems
PSPGOV306B Implement change
PSPGOV308B Work effectively with diversity
PSPGOV312A Use workplace communication strategies
PSPGOV313A Compose workplace documents
PSPIM301A Process claims
PSPLAND302A Investigate tenure and land use history
PSPLEGN301B Comply with legislation in the public sector
PSPOHS301A Contribute to workplace safety
PSPPROC302A Undertake basic procurement
PSPREG301A Undertake routine inspections and monitoring
PSPSCI301A Assist with scientific technical support
Overview of evidence requirements
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of Employability Skills as they relate to this unit
organisation of workplace information in a range of (3 or more) contexts (or occasions, over time)
Resources required to carry out assessment
These resources include:
legislation, policy, procedures and protocols relating to information in the public sector
case studies and workplace scenarios to capture the range of situations likely to be encountered when organising workplace information
Where and how to assess evidence
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when organising workplace information, including coping with difficulties, irregularities and breakdowns in routine
organisation of workplace information in a range of (3 or more) contexts (or occasions, over time).
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations.
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
demonstration
observation
portfolios
projects
questioning
scenarios
simulation or role plays
authenticated evidence from the workplace and/or training courses
For consistency of assessment
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments
Replaces
State Code National Code Title Type
C3496 PSPGOV307A Organise workplace information Unit of competency
Replaced By
State Code National Code Title Type
AWV88 PSPGEN014 Organise workplace information Unit of competency