Unit of competency Outline
Date retreived
22/07/2026 3:34 PM AWST
22/07/2026 3:34 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Launder linen and guest clothes
Launder linen and guest clothes
Unit of competency
National Code
SITHACS012
SITHACS012
State Code
ODZ83
ODZ83
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
18/10/2022
Field of Education
110199 - Food And Hospitality, N.e.c.
Original Release Date
18/10/2022
Nominal Hours
20
Description
This unit describes the performance outcomes, skills and knowledge required to launder linen and guest clothes. It requires the ability to operate laundry equipment safely, complete the laundering process for a variety of items and use resources efficiently to reduce negative environmental impacts.The unit applies to laundry attendants in organisations with an on-premises laundry. It may also apply to personal assistants, butlers and valet attendants whose job role involves personal laundry services. They work under supervision.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare laundry items.
- 1.1. Sort and process laundry items.
- 1.2. Check nature and amount of soilage of laundry items.
- 1.3. Select laundry method suited to fibre and fabric, dye fastness and soilage, and according to textile labelling instructions.
2. Process laundry items.
- 2.1. Use cleaning agents to treat stains according to correct process, manufacturer instructions, safety procedures, and specific laundry equipment.
- 2.2. Operate laundry equipment according to manufacturer instructions.
- 2.3. Reduce negative environmental impacts through efficient use of energy, water and other resources.
- 2.4. Safely dispose of waste and hazardous substances to minimise negative environmental impacts.
3. Finish laundry items.
- 3.1. Complete mending and minor repairs as required.
- 3.2. Complete quality check, and record and report damage arising from laundering process according to organisational procedures.
- 3.3. Complete ironing or pressing and finishing processes.
4. Package and store laundry items.
- 4.1. Package and present guest laundry and linen according to organisational standards and procedures.
- 4.2. Complete records and billing information.
- 4.3. Return finished items to guest within required timeframes.
- 4.4. Store processed guest laundry where required according to guest requests or where return to guest is not possible.
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWS35 | SITHACS004 | Launder linen and guests clothes | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BHT5 | SIT30622 | Certificate III in Hospitality | Qualification |
| BHT0 | SIT20322 | Certificate II in Hospitality | Qualification |
| BHW3 | SIT40422 | Certificate IV in Hospitality | Qualification |
| BHT4 | SIT50422 | Diploma of Hospitality Management | Qualification |
| BHW4 | SIT60322 | Advanced Diploma of Hospitality Management | Qualification |