Unit of competency Outline
Date retreived
22/07/2026 5:34 AM AWST
22/07/2026 5:34 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Monitor performance and provide feedback
Monitor performance and provide feedback
Unit of competency
National Code
PSPGEN126
PSPGEN126
State Code
ODX63
ODX63
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
08/07/2022
Field of Education
080303 - Human Resource Management
Original Release Date
08/07/2022
Nominal Hours
35
Description
This unit describes the performance outcomes, skills and knowledge required to monitor the work performance of another person and provide feedback. This unit applies to those working in generalist and specialist roles within the public sector. Those undertaking this unit work independently, with supervisory responsibilities, performing complex tasks in a range of familiar and unfamiliar contexts.The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Plan for performance monitoring and feedback.
- 1.1. Identify and agree upon standards for performance monitoring in consultation with stakeholders.
- 1.2. Provide agreed standards to the parties directly involved in the performance monitoring process.
- 1.3. Identify or develop performance monitoring processes and guidelines and provide them to involved parties.
2. Monitor performance and document outcomes.
- 2.1. Gather evidence relating to performance.
- 2.2. Assess performance against required standards.
- 2.3. Discuss and document performance monitoring. decisions.
3. Provide feedback and determine action.
- 3.1. Provide feedback on the outcome of performance monitoring to the person monitored, and to others as agreed in the relevant guidelines.
- 3.2. Negotiate agreement on follow-up required with the person monitored and document an action plan.
- 3.3. Prepare reports and take further action where agreement cannot be reached.
- 3.4. Identify and include learning and development opportunities related to performance standards
- 3.5. Use ongoing monitoring to ensure that follow up occurs in accordance with agreement.
4. Review performance monitoring and feedback.
- 4.1. Gather information related to the performance monitoring process from all stakeholders.
- 4.2. Review the performance monitoring process and amend if necessary, to enhance its validity, reliability, efficiency and fairness.
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWV64 | PSPGEN037 | Monitor performance and provide feedback | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BIF1 | CSC40122 | Certificate IV in Correctional Practice | Qualification |
| BHO9 | PSP40122 | Certificate IV in Government | Qualification |