Unit of competency Outline

Date retreived
23/07/2026 12:53 AM AWST

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Monitor performance and provide feedback

Monitor performance and provide feedback

Unit of competency
National Code
PSPGEN037
State Code
AWV64
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
07/03/2016
View on TGA
State Implementation and Classification
Approved Date
21/07/2016
Field of Education
080303 - Human Resource Management
Original Release Date
21/07/2016
Nominal Hours
40
Description
This unit describes the skills required to monitor the work performance of another person and provide feedback. This unit applies to those working in generalist and specialist roles within the public sector.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work independently, with supervisory responsibilities, performing complex tasks in a range of familiar and unfamiliar contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1. Plan for performance monitoring and feedback
  • 1.1 Identify and agree upon standards for performance monitoring in consultation with stakeholders.
  • 1.2 Provide agreed standards to the parties directly involved in the performance monitoring process.
  • 1.3 Identify or develop performance monitoring processes and guidelines and provide to the parties directly involved.
2. Monitor performance and document outcomes
  • 2.1 Gather evidence relating to performance from a range of sources.
  • 2.2 Assess performance.
  • 2.3 Discuss and document performance monitoring decisions.
3. Provide feedback and determine action
  • 3.1 Provide feedback on the outcome of performance monitoring to the person monitored, and to other personnel as agreed in the relevant guidelines.
  • 3.2 Negotiate agreement on follow-up required with the person monitored, and document an action plan.
  • 3.3 Prepare reports and take further action if necessary where agreement cannot be reached.
  • 3.4 Identify and include learning and development opportunities related to performance standards as required.
  • 3.5 Use ongoing monitoring to ensure that follow-up occurs in accordance with agreement.
4. Review performance monitoring and feedback
  • 4.1 Gather information related to the performance monitoring process from all stakeholders.
  • 4.2 Review the performance monitoring process and amend if necessary to enhance its validity, reliability, efficiency and fairness.
No information
No information
Replaces
State Code National Code Title Type
C8026 PSPGOV416A Monitor performance and provide feedback Unit of competency
Replaced By
State Code National Code Title Type
ODX63 PSPGEN126 Monitor performance and provide feedback Unit of competency