Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Work may be undertaken:
in various work environments in the warehousing, storage, transport, and logistics industries
Customers may be:
internal or external
Transport and logistics operations may be conducted:
by day or night
in all weather conditions
The workplace environment may involve:
twenty-four hour operation
single and multi-site locations
large, medium and small workplaces
Analysis of strategic directions for enterprise will entail:
short- and long-term perspectives
Planning information may be generated from a wide range of sources, including:
analysts
authorities
clients
state and federal governments
industry forums
peak industry bodies
internal personnel
Strategies must consider issues such as:
workplace productivity
culture
technology implications
cost-benefit
issues of change management
External consultants may be engaged in:
development, implementation and evaluation processes
Workplace systems may include:
transport and logistics policies, protocols and procedures
communications systems
scope of workplace operations
authorities and permits
hours of operation
relevant regulations
Consultative processes may involve:
employees, supervisors and managers
suppliers and current or potential clients
contractors
market analysts
relevant authorities, government departments and institutions
representatives of other enterprises and organisations
industrial relations and OH&S specialists
other professional, maintenance or technical staff
Communications systems may involve:
fixed and mobile telephone
radio
fax
email
electronic data transfer of information
mail and internal memo
RF systems
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Documentation/records may include:
Australian and international codes of practice and regulations relevant to workplace operations
Australian and international regulations and codes of practice for the handling, storage, transfer and transport of dangerous goods and hazardous substances, including the ADG and IDG Code
workplace operating procedures and policies
operations manuals, job specifications and procedures and induction documentation
safe working limits (SWL) and working load limits (WLL) of transport options
supplier and/or client instructions
audit reports concerning quality, OH&S, environment, operations, customer service
Australian and international standards, criteria and certification requirements
communications technology equipment and oral, aural or signed communications
quality assurance standards and procedures
emergency procedures
relevant competency standards and training materials
QA plans, data and document control
conditions of service, legislation and industrial agreements including workplace agreements and awards
Applicable procedures and codes may include:
regulations and codes of practice relevant to business operations
Australian and international regulations and codes of practice for the handling, storage, transport and transfer of dangerous goods and hazardous substances
relevant Australian and international standards and certification requirements
relevant state/territory trade practices legislation
relevant state/territory OH&S legislation
relevant state/territory environmental protection legislation
relevant licence or permit requirements and associated regulations
patent or copyright arrangements
relevant workplace relations legislation
relevant workers compensation legislation
equal opportunity, equal employment opportunity and affirmative action legislation

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through activities in an appropriately simulated environment, and/or
in an appropriate range of situations in the workplace