Unit of competency Outline

Date retreived
22/07/2026 10:52 PM AWST

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Plan in-house events or functions

Plan in-house events or functions

Unit of competency
National Code
SITEEVT005
State Code
AWS52
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
03/03/2016
View on TGA
State Implementation and Classification
Approved Date
12/07/2016
Field of Education
080319 - Hospitality Management
Original Release Date
12/07/2016
Nominal Hours
40
Description
This unit describes the performance outcomes, skills and knowledge required to plan the delivery of events or functions in a commercial venue. It requires the ability to identify customer operational needs and preferences, prepare and confirm event proposals, and finalise operational documents for the delivery of events.This unit is relevant to events that are diverse in nature and are coordinated in many industry contexts, including the tourism, hospitality, sport, cultural and community sectors.It applies to event coordinators who operate independently, and are responsible for making a range of operational decisions. They may work in commercial event or function venues, such as hotels, clubs, theatres, and convention and exhibition centres.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Liaise with event customer to satisfy service expectations.
  • 1.1.Discuss and confirm purpose and scope of event or function with customer.
  • 1.2.Liaise with customer to determine specific operational needs, preferences and budget for event.
  • 1.3.Conduct site inspection as required.
  • 1.4.Hold ongoing discussions about event plans to satisfy all requirements and service expectations.
2. Prepare and confirm event proposal.
  • 2.1.Analyse and document event staging requirements based on detailed review of brief.
  • 2.2.Identify and pursue additional sales opportunities to ensure maximum event profitability.
  • 2.3.Develop options and ideas on event concept, theme and format for inclusion in event proposal.
  • 2.4.Verify operational and service practicality of proposal through consultation with colleagues and suppliers.
  • 2.5.Present proposal including accurate information on costs, range and style of products and services.
  • 2.6.Negotiate and agree on final event details.
  • 2.7.Prepare and issue relevant event documentation and update as required.
3. Coordinate event services.
  • 3.1.Liaise with internal personnel and external suppliers to facilitate effective event planning.
  • 3.2.Identify potential environmental and social impacts and organise services to minimise impacts.
  • 3.3.Determine event components and create schedule to facilitate event service bookings.
  • 3.4.Issue event orders to venue departments and external suppliers according to event deadlines, and update as changes occur.
  • 3.5.Prepare and distribute operational documentation to internal personnel and suppliers according to organisational procedures.
  • 3.6.Develop and provide event briefings to relevant operations personnel in advance of event.
  • 3.7.Minimise use of printed materials and maximise electronic transmission of documents to reduce waste.
4. Finalise event and evaluate operational success.
  • 4.1.Prepare final customer invoices and check and authorise payment of supplier invoices.
  • 4.2.Obtain feedback from customers and seek input from personnel and contractors on event operations.
  • 4.3.Evaluate operational problems.
  • 4.4.Use all information to enhance future event planning activities.
No information
No information
Replaces
State Code National Code Title Type
WF758 SITXEVT401 Plan in-house events or functions Unit of competency
Replaced By
State Code National Code Title Type
OEC48 SITEEVT023 Plan in-house events Unit of competency