Unit of competency Outline

Date retreived
23/07/2026 1:30 AM AWST

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Implement improvement systems in an organisation

Implement improvement systems in an organisation

Unit of competency
National Code
MSS405041
State Code
BAJ84
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
22/06/2016
View on TGA
State Implementation and Classification
Approved Date
08/08/2016
Field of Education
080317 - Quality Management
Original Release Date
08/08/2016
Nominal Hours
60
Description
This unit of competency covers the skills and knowledge required to introduce, review/adjust and institutionalise continuous improvement and breakthrough improvement processes in an organisation. This unit applies to an individual responsible for the introduction of, or ongoing implementation/improvement of improvement systems across an organisation. The systems will include a continuous improvement system sometimes also known as kaizen, and breakthrough improvement sometimes known as kaizen blitz.The continuous improvement (kaizen) system consists of strategies for continuously monitoring for and implementation of incremental improvements to processes, operations and products. Breakthrough improvement ‘events’ (kaizen blitz) covers the identification of improvement opportunities that are best undertaken in a single exercise.This unit primarily requires the application of skills associated with teamwork, problem solving, initiative and enterprise, and planning and organising skills in order to identify, implement and institutionalise kaizen activity. Communication skills are required to gather information and consult with team members and other stakeholders. This unit also requires aspects of self-management and learning to ensure feedback and new learning is integrated into continual improvement.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Prepare for improvement systems implementation/ adjustment
  • 1.1 Determine scope of improvement systems.
  • 1.2 Identify key performance indicators (KPIs) for inclusion in improvement systems.
  • 1.3 Prepare operating instructions and other required documentation for continuous and breakthrough improvement systems.
  • 1.4 Ensure compliance with health, safety and environment (HSE) and other regulatory requirements are addressed in improvement instructions.
  • 1.5 Identify and brief implementation team.
  • 1.6 Prioritise areas operation, or processes requiring early action.
  • 1.7 Prepare communication strategy for employees and other stakeholders.
  • 1.8 Make infrastructure and support arrangements for improvement systems.
  • 1.9 Obtain required approvals for commencement of improvement systems.
2 Implement/adjust improvement systems
  • 2.1 Arrange for initial/update training in continuous improvement (kaizen) and related competitive systems and practices for employees.
  • 2.2 Facilitate the development of operating protocols for continuous improvement at the team level.
  • 2.3 Establish decision making mechanism for system level continuous improvement.
  • 2.4 Invite suggestions for breakthrough improvements.
  • 2.5 Establish mechanism for prioritising breakthrough improvements.
  • 2.6 Establish breakthrough teams and implement priority breakthrough events.
  • 2.7 Clarify points of disagreement/uncertainty over improvement systems implementation through consultation and, where required, by reference to procedures or other relevant authority.
3 Monitor implementation/ adjustment of improvement systems
  • 3.1 Consult stakeholders on processes and perceived success of early implementation of continuous and breakthrough improvement events.
  • 3.2 Analyse processes and operations to quantify variations in KPIs over early period of implementation of improvement systems.
  • 3.3 Identify and solve ongoing performance issues.
  • 3.4 Negotiate any differences between problems and proposed solutions.
  • 3.5 Develop plans and obtain agreements to implement further improvements.
  • 3.6 Implement improvements.
  • 3.7 Measure changes and calculate benefits.
  • 3.8 Complete all relevant documentation.
  • 3.9 Communicate achievements to stakeholders.
4 Institutionalise continuous improvement
  • 4.1 Arrange for regular reviews of improvement systems.
  • 4.2 Integrate improvement system reports with other reporting processes, including visual management systems.
  • 4.3 Arrange for regular reporting of improvement system results to customers and other critical stakeholders.
No information
No information
Replaces
State Code National Code Title Type
WD567 MSS405041A Implement improvement systems in an organisation Unit of competency
Replaced By
State Code National Code Title Type
OEQ19 MSS405043 Implement improvement systems in an organisation Unit of competency