Unit of competency Outline

Date retreived
22/07/2026 1:31 PM AWST

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Implement improvement systems in an organisation

Implement improvement systems in an organisation

Unit of competency
National Code
MSS405043
State Code
OEQ19
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
16/12/2022
View on TGA
State Implementation and Classification
Approved Date
03/05/2023
Field of Education
080317 - Quality Management
Original Release Date
03/05/2023
Nominal Hours
70
Description
This unit describes the skills and knowledge required to facilitate processes to implement, review, adjust and embed continuous improvement and breakthrough improvement systems in an organisation. This unit applies to technical experts, team leaders, managers or those in similar roles who have been given the authority to establish new or revise existing systems and procedures and facilitate engagement from personnel to embed the systems within the organisation. This unit applies to any organisation that is implementing competitive systems and practices. No licensing or certification requirements exist at the time of publication. Relevant legislation, industry standards and codes of practice within Australia must be applied.
Notes
Elements and Performance Criteria
1. Prepare for improvement systems implementation or adjustment
  • 1.1 Determine scope of improvement systems
  • 1.2 Identify key performance indicators (KPIs) for inclusion in improvement systems
  • 1.3 Prepare operating instructions and other documentation needed for continuous and breakthrough improvement systems
  • 1.4 Ensure improvement documentation addresses compliance with health, safety and environment (HSE) and other regulatory requirements
  • 1.5 Identify and brief implementation team
  • 1.6 Prioritise areas of operation or processes requiring early action
  • 1.7 Prepare communication strategy for employees and other stakeholders
  • 1.8 Arrange for provision of infrastructure and other support for improvement systems
  • 1.9 Facilitate support for improvement systems with relevant managers and obtain any required authorisations
2. Implement or adjust improvement systems
  • 2.1 Arrange for initial or refresher training in continuous improvement (kaizen) and related competitive systems and practices for employees
  • 2.2 Facilitate the development of operating protocols for continuous improvement at the team level
  • 2.3 Establish decision-making mechanism for system-level continuous improvement
  • 2.4 Invite suggestions for breakthrough improvements and facilitate development of suggestions
  • 2.5 Establish mechanism for prioritising breakthrough improvements
  • 2.6 Establish breakthrough teams and implement priority breakthrough events
  • 2.7 Resolve points of disagreement and/or uncertainty over improvement systems implementation through consultation and, where required, by reference to procedures or other relevant authority
3. Monitor implementation or adjustment of improvement systems
  • 3.1 Consult stakeholders on processes and perceived success of early implementation of continuous and breakthrough improvement events
  • 3.2 Analyse processes and operations to quantify variations in KPIs over early period of implementation of improvement systems
  • 3.3 Identify and solve ongoing performance issues
  • 3.4 Negotiate any differences between problems and proposed solutions
  • 3.5 Facilitate development of plans and obtain agreements to implement further improvements
  • 3.6 Coordinate and oversee implementation of further improvements
  • 3.7 Measure changes and calculate benefits
  • 3.8 Complete all relevant documentation
  • 3.9 Communicate achievements to stakeholders
4. Institutionalise continuous improvement
  • 4.1 Arrange for regular reviews of improvement systems
  • 4.2 Integrate improvement system reports with other reporting processes, including visual management systems
  • 4.3 Arrange for regular reporting of improvement system results to customers and other critical stakeholders
No information
No information
Replaces
State Code National Code Title Type
BAJ84 MSS405041 Implement improvement systems in an organisation Unit of competency
State Code National Code Title Type
BIR9 MSS50322 Diploma of Competitive Systems and Practices Qualification
BIR3 MSS50122 Diploma of Sustainable Operations Qualification