Unit of competency Outline

Date retreived
22/07/2026 2:40 PM AWST

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Map an internal value stream

Map an internal value stream

Unit of competency
National Code
MSS403056
State Code
OEQ09
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
16/12/2022
View on TGA
State Implementation and Classification
Approved Date
03/05/2023
Field of Education
080317 - Quality Management
Original Release Date
03/05/2023
Nominal Hours
35
Description
This unit describes the skills and knowledge required to identify and visually document an internal value stream.Within this unit an ‘internal value stream' refers to one or several processes where a nominal boundary can be identified for the purpose of the mapping. However it does not cover the breadth or complexity of the value stream across the whole organisation and/or the supply chain.This unit applies to team leaders or others who have been given the authority to lead, facilitate and assist others in their normal work and who are required to facilitate the mapping of an internal value stream to determine improvements in meeting customer requirements and in reducing muda (waste). This unit applies to any organisation that is implementing competitive systems and practices. No licensing or certification requirements exist at the time of publication. Relevant legislation, industry standards and codes of practice within Australia must be applied.
Notes
Elements and Performance Criteria
1. Define scope of internal value stream
  • 1.1 Define boundaries of internal value stream to be mapped
  • 1.2 Identify deliverables relevant to internal value stream
  • 1.3 Identify ultimate customers
  • 1.4 Identify ultimate suppliers
  • 1.5 Determine processes that contribute to achieving deliverables
  • 1.6 Identify stakeholders to participate in mapping
  • 1.7 Identify sources of information to populate and validate map
  • 1.8 Ensure stakeholders understand process and purpose of value stream mapping
2. Map the value stream
  • 2.1 Liaise with stakeholders to capture activities for each step in value stream
  • 2.2 Liaise with stakeholders to document flow of content information, materials and process information through value stream
  • 2.3 Develop visual representation, in hard copy or using software, of value stream current state
3. Analyse the value stream
  • 3.1 Liaise with stakeholders to identify value added for customer at each step in value stream
  • 3.2 Confirm metrics to be used and measure and document performance along value stream
  • 3.3 Liaise with stakeholders to identify where value stream improvements can be made
  • 3.4 Liaise with stakeholders to select which improvements will deliver most value to the customer
4. Develop improvement plan
  • 4.1 Confirm with stakeholders the order in which to implement improvements
  • 4.2 Identify actions and resources needed to make improvements
  • 4.3 Liaise with management to gain approval and budget for implementation of improvements
No information
No information
Replaces
State Code National Code Title Type
OAS89 MSS403052 Map an office value stream Unit of competency