Unit of competency Outline

Date retreived
22/07/2026 7:39 AM AWST

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Use knowledge management systems

Use knowledge management systems

Unit of competency
National Code
BSBINS303
State Code
OCF59
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
19/10/2020
View on TGA
State Implementation and Classification
Approved Date
16/03/2021
Field of Education
080901 - Secretarial And Clerical Studies
Original Release Date
16/03/2021
Nominal Hours
20
Description
This unit describes the skills and knowledge required to access a knowledge management system, use monitoring and review processes to provide feedback and improve own work practices using the system. This includes a range of strategies, methods, activities and techniques used by individuals and the organisation to identify, collect, organise, store, retrieve, analyse, share and apply knowledge to the work of the organisation.The unit applies to individuals who use a broad range of competencies in various work contexts. They may exercise discretion and judgement using knowledge management to assist in increasing productivity, to improve quality or to recognise the benefits to the organisation through the improved use of knowledge.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Access and use knowledge management system
  • 1.1 Identify requirements for use of knowledge management system
  • 1.2 Access knowledge management system according to legislative, regulatory and organisational policies and procedures
2. Input to knowledge management system
  • 2.1 Collect, analyse and prepare inputs for contribution to system, according to organisational policies and procedures
  • 2.2 Check inputs for clarity, accuracy, currency and relevance
  • 2.3 Make inputs to system according to organisational policies and procedures
  • 2.4 Analyse requirements of the system and make suggestions for improvements to relevant stakeholders
3. Review and improve work practices
  • 3.1 Provide feedback about clarity, accuracy, currency and relevance of system’s output to relevant personnel
  • 3.2 Document learning resulting from use of the system
  • 3.3 Improve work practices as a result of learning from use of the system
No information
No information
Replaces
State Code National Code Title Type
AUK86 BSBINM302 Utilise a knowledge management system Unit of competency