Unit of competency Outline

Date retreived
23/07/2026 10:54 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Utilise a knowledge management system

Utilise a knowledge management system

Unit of competency
National Code
BSBINM302
State Code
AUK86
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
15/09/2015
Field of Education
080901 - Secretarial And Clerical Studies
Original Release Date
15/09/2015
Nominal Hours
20
Description
This unit describes the skills and knowledge required to access a knowledge management system, use monitoring and review processes to provide feedback and improve own work practices using the system. This includes a whole range of strategies, methods, activities and techniques used formally and informally by individuals and the organisation (as formalised in a knowledge management system) to identify, collect, organise, store, retrieve, analyse, share and apply knowledge to the work of the organisation.It applies to individuals who apply a broad range of competencies in various work contexts. They may exercise discretion and judgement using appropriate theoretical knowledge of knowledge management to assist in increasing productivity, to improve quality or to recognise the benefits to the organisation through the improved use of knowledge.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Access and use knowledge management system
  • 1.1 Access knowledge management system to assist with specific tasks, in line with system procedures
  • 1.2 Administer system, in line with legislative, regulatory and organisational procedures
2 Input to knowledge management system
  • 2.1 Gather, analyse and prepare inputs for contribution to system, in line with procedures
  • 2.2 Check inputs for clarity, accuracy, currency and relevance
  • 2.3 Make inputs to system, in line with procedures
  • 2.4 Analyse requirements of the system and ensure suggestions for improvements are provided to relevant personnel
3 Review and improve work practices
  • 3.1 Provide feedback about clarity, accuracy, currency and relevance of system’s output to relevant personnel
  • 3.2 Document learning resulting from use of the system
  • 3.3 Improve work practices as a result of learning from use of the system
No information
No information
Replaces
State Code National Code Title Type
D0752 BSBINM302A Utilise a knowledge management system Unit of competency
Replaced By
State Code National Code Title Type
OCF59 BSBINS303 Use knowledge management systems Unit of competency