Unit of competency Outline
Date retreived
22/07/2026 3:49 PM AWST
22/07/2026 3:49 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Undertake case management
Undertake case management
Unit of competency
National Code
CHCCM1C
CHCCM1C
State Code
S3031
S3031
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
05/12/2003
Field of Education
090515 - Welfare Studies
Original Release Date
05/12/2003
Nominal Hours
30
Description
Notes
Elements and Performance Criteria
No information
The contexts for monitoring activities within case plan include:
Placement setting; eg. Home, alternative care placement, and detention facility
Client/s involvement
Needs are identified within requirements established by:
International, commonwealth and state legislation
Organisational policy and procedures
Relevant program standards
Needs are identified for the purpose of:
Reporting
Planning for the full range of support eg. Day to day care, mid term care, and family support
Planning activities and/or programs
Feedback mechanisms include:
Communicating daily with client or significant others about meeting of needs
Participating within a case conference
Recording observations about progress on activities
Placement setting; eg. Home, alternative care placement, and detention facility
Client/s involvement
Needs are identified within requirements established by:
International, commonwealth and state legislation
Organisational policy and procedures
Relevant program standards
Needs are identified for the purpose of:
Reporting
Planning for the full range of support eg. Day to day care, mid term care, and family support
Planning activities and/or programs
Feedback mechanisms include:
Communicating daily with client or significant others about meeting of needs
Participating within a case conference
Recording observations about progress on activities
Critical aspects of assessment:
Observing and collecting feedback about behaviour, actions and progress
Identifying limits of role and taking actions to contact appropriate people
Presentation of information within an informal and formal setting
Essential knowledge:
Awareness of overall direction of case plan
Family structure and dynamics, communication and decision making
Range of services available
Awareness of statutory requirements
Indicators of abuse and intervention strategies
Essential skills:
Objective observation of behaviour
Assessment of progress on goals and activities
Presentation of information and feedback. This may include oral communication skills and written communication skills, and will depend on the format required by the organisation for presenting feedback to supervisors
Stress management
Behaviour management
Resource implications:
Access to appropriate workplace where assessment can be conducted or
Simulation of realistic workplace setting for assessment
Consistency in performance:
Assessment may include observation, questioning and evidence gathered from the workplace environment
Assessment may be conducted on one occasion but should include a range of case/management plans to reflect the normal range of workplace activities
Context of assessment:
This unit of competence will be most appropriately assessed in the workplace or
In a simulated workplace and under the normal range of workplace conditions
Observing and collecting feedback about behaviour, actions and progress
Identifying limits of role and taking actions to contact appropriate people
Presentation of information within an informal and formal setting
Essential knowledge:
Awareness of overall direction of case plan
Family structure and dynamics, communication and decision making
Range of services available
Awareness of statutory requirements
Indicators of abuse and intervention strategies
Essential skills:
Objective observation of behaviour
Assessment of progress on goals and activities
Presentation of information and feedback. This may include oral communication skills and written communication skills, and will depend on the format required by the organisation for presenting feedback to supervisors
Stress management
Behaviour management
Resource implications:
Access to appropriate workplace where assessment can be conducted or
Simulation of realistic workplace setting for assessment
Consistency in performance:
Assessment may include observation, questioning and evidence gathered from the workplace environment
Assessment may be conducted on one occasion but should include a range of case/management plans to reflect the normal range of workplace activities
Context of assessment:
This unit of competence will be most appropriately assessed in the workplace or
In a simulated workplace and under the normal range of workplace conditions
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| D2293 | CHCCM401D | Undertake case management | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| S288 | CHC41802 | Certificate IV in Community Services (Protective Care) | Qualification |
| S275 | CHC30302 | Certificate III in Disability Work | Qualification |
| S286 | CHC41102 | Certificate IV in Mental Health Work (Non-clinical) | Qualification |
| S314 | CHC40802 | Certificate IV in Social Housing | Qualification |
| S283 | CHC40602 | Certificate IV in Youth Work | Qualification |
| S284 | CHC40702 | Certificate IV in Youth Work (Juvenile Justice) | Qualification |