Unit of competency Outline

Date retreived
22/07/2026 10:02 AM AWST

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Contribute to achieving the goals of the organisation

Contribute to achieving the goals of the organisation

Unit of competency
National Code
CSCORG044
State Code
OEI88
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
05/12/2022
View on TGA
State Implementation and Classification
Approved Date
17/03/2023
Field of Education
120505 - Work Practices Programmes
Original Release Date
17/03/2023
Nominal Hours
20
Description
This unit describes the skills and knowledge required to implement the organisation’s policies and procedures, promote a positive image of the organisation, contribute to the work team, and maintain professional relationships.This unit applies to those working in routine work roles in a variety of contexts. Working as part of a coordinated team is integral to the role.An individual undertaking this role may work with moderate support and undertake tasks involving a limited number of steps in familiar and predictable contexts.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1 Implement the organisation’s policies and procedures
  • 1.1 Ensure work practices, behaviour and responsibilities are carried out in accordance with the organisation’s policies, procedures and legislations
  • 1.2 Maintain knowledge of updates and changes to policies and procedures to ensure currency
  • 1.3 Ensure actions and approaches are consistent with the organisation’s values within defined roles and responsibilities
  • 1.4 Use workplace resources in accordance with the organisation's procedures and guidelines
2 Represent the organisation in a professional manner
  • 2.1 Maintain behaviour and presentation to represent the organisation in a positive and professional manner
  • 2.2 Ensure that information is accurate and authorised when communicating with the public and other services
3 Contribute to the work team
  • 3.1 Make constructive and cooperative contributions to team activities and goals and challenge unfair and discriminatory actions
  • 3.2 Complete tasks and contribute to achieving team and the organisation's objectives through cooperation and collaboration with others
  • 3.3 Resolve problems through discussion and cooperation in the work team
  • 3.4 Develop supportive and collaborative relationships with team members
4 Maintain professional relationships
  • 4.1 Maintain relationships with colleagues, offenders and the public consistent with the organisation’s values
  • 4.2 Demonstrate respect for differences in personal values and beliefs
  • 4.3 Communicate in a culturally appropriate and inclusive manner
  • 4.4 Identify and respond to attitudes and behaviour that are unprofessional and inappropriate in the workplace
No information
No information
Replaces
State Code National Code Title Type
AUZ23 CSCORG001 Contribute to achieving the goals of the organisation Unit of competency