Unit of competency Outline

Date retreived
22/07/2026 7:27 AM AWST

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Contribute to achieving the goals of the organisation

Contribute to achieving the goals of the organisation

Unit of competency
National Code
CSCORG001
State Code
AUZ23
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
2.00
Current Release Date
25/01/2021
View on TGA
State Implementation and Classification
Approved Date
17/12/2015
Field of Education
120505 - Work Practices Programmes
Original Release Date
17/12/2015
Nominal Hours
20
Description
This unit describes the skills required to implement the organisation’s policies and procedures, promote a positive image of the organisation, contribute to the work team and maintain professional relationships.This unit applies to those working in routine work roles in a variety of contexts. This unit may be significantly contextualised to suit the organisational policy and procedure environment. Working as part of a coordinated team is integral to the role.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit work with moderate support and undertake tasks involving a limited number of familiar steps in familiar and predictable contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1 Implement the organisation’s policies and procedures
  • 1.1 Ensure work practices, behaviour and responsibilities are carried out according to the organisation’s policies and procedures and code of conduct.
  • 1.2 Check new procedures regularly to ensure that knowledge of changes and new requirements is maintained.
  • 1.3 Ensure actions and approaches are consistent with the organisation’s principles and within defined roles and responsibilities.
  • 1.4 Use workplace equipment and technology according to procedures and guidelines.
2 Promote a positive image of the organisation
  • 2.1 Maintain behaviour and presentation to represent the organisation and the service in a positive and professional manner.
  • 2.2 Ensure that information is correct and authorised when communicating with the public and other services.
3 Contribute to the work team
  • 3.1 Make constructive and cooperative contributions to team activities and goals and challenge unfair and discriminatory actions.
  • 3.2 Complete tasks and contribute to achieving team objectives through cooperation with supervisors and team members.
  • 3.3 Resolve problems through discussion and cooperation in the work team.
  • 3.4 Use opportunities to develop supportive and trusting relationships with team members.
4 Maintain professional relationships
  • 4.1 Maintain relationships with colleagues, offenders and the public consistent with the organisation’s values and objectives.
  • 4.2 Demonstrate respect for differences in personal values and beliefs.
  • 4.3 Communicate in a culturally appropriate manner.
  • 4.4 Challenge attitudes and behaviour that are unprofessional and inappropriate in the workplace.
No information
No information
Replaces
State Code National Code Title Type
S5982 CSCORG201A Contribute to achieving the goals of the organisation Unit of competency
Replaced By
State Code National Code Title Type
OEI88 CSCORG044 Contribute to achieving the goals of the organisation Unit of competency