Unit of competency Outline

Date retreived
22/07/2026 1:10 PM AWST

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Monitor and troubleshoot virtual computing environments

Monitor and troubleshoot virtual computing environments

Unit of competency
National Code
ICTNWK534
State Code
AUV26
TGA Status
Replaced
DTWD Status
Transition (Replaced)
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
020113 - Networks And Communications
Original Release Date
16/09/2015
Nominal Hours
35
Description
This unit describes the skills and knowledge required to monitor and troubleshoot, virtualisation technologies to provide a more efficient and reliable information and communications technology (ICT) environment.It applies to senior networking staff responsible for increasing the sustainability of an enterprise.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Plan the strategies to monitor and troubleshoot the performance of the enterprise’s virtual computing environment
  • 1.1 Develop a plan to monitor the virtual environment to ensure its availability and optimal performance, according to the enterprise requirements
  • 1.2 Identify the virtual environment’s critical activity level, and assign resources as needed
  • 1.3 Review the system’s logs and alerts, in order to facilitate virtual environment tuning
2. Manage virtual environment performance to ensure full resource optimisation
  • 2.1 Monitor and diagnose the memory central processing unit (CPU) and distributed power management performance
  • 2.2 Review the storage and cluster performance, in order to maximise operational efficiency
  • 2.3 Monitor tasks, events and alarms, and network activity, and make relevant adjustments to ensure optimal operation
3. Analyse and troubleshoot the virtual environments
  • 3.1 Review virtual machine capacity, application, storage, input and output (I/O) performance, to identify and resolve any performance issues
  • 3.2 Test, analyse and troubleshoot, identified virtual network problems
  • 3.3 Analyse and troubleshoot, high availability to ensure that the virtual machines are running at optimal performance levels
  • 3.4 Consult with the virtualisation software vendors to provide solutions, where required
4. Diagnose virtual environment faults and provide solutions
  • 4.1 Use virtualisation client and server management software tools, to help diagnose any virtual environment problems
  • 4.2 Install and configure external virtualisation management tools, to help diagnose any virtual environment problems
  • 4.3 Use system logs and alerts to collect and analyse errors
  • 4.4 Evaluate problems using log files and alerts
No information
No information
Replaces
State Code National Code Title Type
WG947 ICANWK534A Monitor and troubleshoot virtual computing environments Unit of competency
Replaced By
State Code National Code Title Type
OBT45 ICTNWK558 Monitor and troubleshoot virtual computing environments Unit of competency