Unit of competency Outline

Date retreived
22/07/2026 11:16 PM AWST

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Monitor and troubleshoot virtual computing environments

Monitor and troubleshoot virtual computing environments

Unit of competency
National Code
ICTNWK558
State Code
OBT45
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
21/07/2020
View on TGA
State Implementation and Classification
Approved Date
15/01/2021
Field of Education
020113 - Networks And Communications
Original Release Date
15/01/2021
Nominal Hours
35
Description
This unit describes the skills and knowledge required to monitor and troubleshoot virtualisation technologies to provide a more efficient and reliable Information and Communications Technology (ICT) environment.It applies to those who work as senior networkers and administrators, and responsible for increasing the sustainability of an enterprise or similar environment.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare to monitor and troubleshoot virtual computing environment
  • 1.1 Determine environment optimal performance requirements
  • 1.2 Determine, list and categorise required resources according to organisational requirements
  • 1.3 Identify virtual environment’s critical activity level and assign resources
  • 1.4 Review system’s logs and alerts and facilitate virtual environment tuning
  • 1.5 Develop and document virtual environment performance monitoring plan according to organisational requirements
2. Manage virtual environment performance
  • 2.1 Monitor and diagnose memory central processing unit (CPU) and distributed power management performance
  • 2.2 Review storage and cluster performance and maximise operational efficiency
  • 2.3 Monitor tasks, events, alarms and network activity and make optimal operation adjustments
3. Analyse and troubleshoot virtual environments
  • 3.1 Review and identify performance issues in virtual machine capacity, application, storage, input and output (I/O) performance
  • 3.2 Resolve identified performance issues according to organisational requirements and technical specifications
  • 3.3 Test, analyse and troubleshoot identified virtual network performance issues
  • 3.4 Analyse high availability and troubleshoot identified performance
  • 3.5 Consult with the virtualisation software vendors to provide solutions, where required
4. Diagnose virtual environment faults and provide solutions
  • 4.1 Use virtualisation client and server management software tools and diagnose virtual environment problems
  • 4.2 Install and configure external virtualisation management tools and diagnose virtual environment problems
  • 4.3 Identify and resolve alerts and system logged errors
  • 4.4 Document solution outcomes and submit to required personnel
  • 4.5 Seek and respond to feedback from required personnel
No information
No information
Replaces
State Code National Code Title Type
AUV26 ICTNWK534 Monitor and troubleshoot virtual computing environments Unit of competency