Unit of competency Outline

Date retreived
22/07/2026 7:46 PM AWST

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Schedule equipment maintenance

Schedule equipment maintenance

Unit of competency
National Code
ICTWOR402
State Code
AWC70
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
14/01/2016
View on TGA
State Implementation and Classification
Approved Date
05/07/2016
Field of Education
030717 - Plant And Machine Operations
Original Release Date
05/07/2016
Nominal Hours
60
Description
This unit describes the skills and knowledge required to schedule maintenance of telecommunications equipment and networks on client premises and service provider networks.It applies to individuals with a range of telecommunications skills, involves a degree of autonomy and may include limited supervision of others.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify preventative maintenance program for clients
  • 1.1 Verify details of client system and equipment type to assess level of maintenance required
  • 1.2 Determine type and extent of maintenance agreed and check against existing service level agreement with client
  • 1.3 Contact client and agree on suitable time to carry out maintenance program
2. Plan maintenance and fault clearance activity
  • 2.1 Verify details of warranties and service agreements for client equipment and advise client of charging details where warranty or agreement does not exist
  • 2.2 Negotiate and agree on commitments and responsibility with client
  • 2.3 Organise work priorities so that maintenance staff are available to meet scheduled commitments
3. Arrange allocation of labour resources
  • 3.1 Evaluate expertise and competencies of staff in relation to skills required to maintain equipment noted in service level agreement
  • 3.2 Allocate staff member with appropriate skills and competency to task to minimise risk of failure
  • 3.3 Advise designated repair officer of responsibilities, warranties and service agreements in conducting maintenance and fault repair
  • 3.4 Prepare schedule of maintenance program and confirm with client
4. Organise assistance to fault staff
  • 4.1 Provide additional resources if required
  • 4.2 Arrange delivery of additional materials and parts
  • 4.3 Escalate fault to appropriate level when it cannot be rectified in specified timeframe
  • 4.4 Organise product manufacturer support as appropriate
No information
No information
Replaces
State Code National Code Title Type
D3530 ICTWOR4079A Schedule equipment maintenance Unit of competency