Unit of competency Outline

Date retreived
22/07/2026 8:29 AM AWST

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Develop and maintain community relationships

Develop and maintain community relationships

Unit of competency
National Code
PMAOMIR424
State Code
AXN63
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
02/06/2016
State Implementation and Classification
Approved Date
05/08/2016
Field of Education
080509 - Public Relations
Original Release Date
05/08/2016
Nominal Hours
30
Description
This unit of competency covers the skills and knowledge required to develop relationships with community stakeholders and facilitate:appreciation of the plant’s contribution to the economy and the local communitycommunity contribution to the organisation’s ecological and social objectivespublic safety awareness informationpublic confidence in the competence of the organisation and its personnel.This unit of competency applies to persons who are required to identify community stakeholders and information to be communicated, and to plan, implement and evaluate engagement and communication activities.In a typical scenario the person is a member of the incident team and is designated with the task of ensuring the preparedness of the communities surrounding and/or affected by the facility to respond to an incident. For example, the organisation is preparing to shut down part of the plant for routine maintenance and as part of that process some of the gas will be flared off. This will create a spectacular plume over the plant but because the community is alerted to both timing and what to expect, community panic and concern is limited.While independent action may sometimes be required, the person is expected to liaise, cooperate and consult with other members of the incident management team as necessary.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Identify information that needs to be disseminated to the community
  • 1.1 Access and examine incident response plans
  • 1.2 Conduct consultations with appropriate personnel as necessary
2 Establish networks within the community
  • 2.1 Identify stakeholders within the community
  • 2.2 Initiate contact with key community stakeholders
  • 2.3 Establish and maintain rapport
  • 2.4 Enlist cooperation and support in organising and conducting public safety awareness activities
3 Design and conduct public awareness activities
  • 3.1 Develop a plan in consultation with stakeholders and appropriate personnel
  • 3.2 Design activities to support the plan in consultation with stakeholders and appropriate personnel
  • 3.3 Clearly identify measures for assessing the outcome of activities
  • 3.4 Develop and distribute marketing materials and educational materials/resources appropriate to the context, issue and audience
  • 3.5 Identify and secure other resources required
  • 3.6 Develop and implement strategies for delivery of the project to ensure maximum effectiveness
  • 3.7 Make adjustments as required to meet the needs of specific groups
4 Evaluate activities
  • 4.1 Assess activity outcome against the planned goals/objectives and measures
  • 4.2 Complete reports detailing activities, results and recommendations according to procedures
No information
No information
Replaces
State Code National Code Title Type
W8928 PMAOMIR424B Develop and maintain community relationships Unit of competency