Unit of competency Outline

Date retreived
22/07/2026 9:54 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Work collaboratively with support personnel

Work collaboratively with support personnel

Unit of competency
National Code
SISSSCO409
State Code
WG023
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
06/03/2013
View on TGA
State Implementation and Classification
Approved Date
08/08/2013
Field of Education
092103 - Sports Coaching, Officiating And Instruction
Original Release Date
08/08/2013
Nominal Hours
20
Description
This unit describes the performance outcomes, skills and knowledge required to consult with others to develop and maintain an effective working relationship in relation to sporting activities or competition.
Notes
Elements and Performance Criteria
1. Identify personnel who can assist with coaching activities.
  • 1.1 Research availability of support personnel, their skills and the range of services provided.
  • 1.2 Identify key personnel for the relevant sporting activity, training program or competition.
  • 1.3 Consult with support personnel to plan strategies to resolve key training, competition or activity issues according to organisational policies and procedures.
  • 1.4 Select methods for implementing strategies and advice received.
  • 1.5 Seek clarification from support personnel as required.
2. Apply information received to coaching activities.
  • 2.1 Incorporate recommendations from support personnel when planning coaching sessions and competition preparation activities.
  • 2.2 Recognise information that needs to be shared with support personnel and provide as required.
  • 2.3 Provide advice to athletes with identified specific requirements in consultation with support personnel.
  • 2.4 Maintain working relationships with support personnel.
3. Monitor and evaluate relationships.
  • 3.1 Consult with support personnel to assess the effect of the strategies in facilitating effective relationships.
  • 3.2 Make modifications to the strategies in consultation with support personnel and athletes.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the individual, accessibility of the item, and local industry and regional contexts) may also be included.
Support personnelmay include:
classifiers
disability specific
sport administrators
team managers
gear stewards
other coaches
competition managers
facility managers
fitness professionals
officials
sports physician
sports trainer
sports doctor
parent or guardian
physiotherapist
accredited exercise physiologist
sports scientist
remedial massage therapist
accredited practising dietician
psychologist.
Strategiesmay include:
communication processes
clarifying roles and responsibilities
negotiation of best possible outcome for athletes
discussion of decisions made by officials
questioning and clarification of decisions
promotion of protocols.
Organisational policies and procedures may include:
work health and safety
duty of care
conflict resolution procedures
communication protocols
privacy
mediation.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
interact with a range of relevant support personnel according to knowledge and expectations of roles and responsibilities as well as developing and implementing strategies to facilitate professional and effective working relationships
use effective communication techniques to consult with support personnel and maintains confidentiality, security and privacy of information
apply a continuous improvement approach to evaluate relationships with support personnel and recommend potential improvements.
Context of and specific resources for assessment
Assessment must ensure:
participation in multiple interactions with sports officials relevant to the individual’s current or intended work role to demonstrate competency and consistency of performance.
Assessment must also ensure access to:
a range of relevant support personnel
a coaching setting including athletes participating in activities or competitions
organisational policies and procedures in relation to interacting with support personnel.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of interaction with support personnel in forming and maintaining effective working relationships
oral or written questioning to assess knowledge of the functions and responsibilities of support personnel
third-party reports from a supervisor detailing work performance over multiple applications.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
SISSSCO303 Plan and deliver coaching programs
SISSSCO304 Customise coaching for athletes with specific needs
relevant sport-specific technical units.
Replaces
State Code National Code Title Type
D6555 SISSCGP411A Work with officials Unit of competency
Replaced By
State Code National Code Title Type
OBE24 SISSSCO009 Work collaboratively with others in a sport environment Unit of competency