Unit of competency Outline
Date retreived
22/07/2026 5:53 PM AWST
22/07/2026 5:53 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Work with officials
Work with officials
Unit of competency
National Code
SISSCGP411A
SISSCGP411A
State Code
D6555
D6555
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
22/12/2011
Field of Education
092103 - Sports Coaching, Officiating And Instruction
Original Release Date
22/12/2011
Nominal Hours
20
Description
This unit describes the performance outcomes, skills and knowledge required to consult with sports officials to develop and maintain an effective working relationship in relation to sporting activities or competition.
Notes
Elements and Performance Criteria
1. Develop strategies to promote effective working relationships with officials.
- 1.1. Identify key officials for the relevant sporting activity or competition.
- 1.2. Consult with officials to plan strategies to resolve key competition or activityissues according to organisational policies and procedures.
- 1.3. Select methods for implementing strategies according to organisational policies and procedures.
- 1.4. Identify communication techniques which are appropriate to the needs of officials and the competition or activity.
2. Implement strategies to develop working relationships with officials.
- 2.1. Communicate with officials to establish the most relevant strategies for the situation.
- 2.2. Implement strategies in activity-specific setting according to organisational policies and procedures.
- 2.3. Maintain working relationships with officials according to organisational policies and procedures.
3. Evaluate relationships with officials.
- 3.1. Consult with officials to assess the effect of the strategies in facilitating effective relationships with officials.
- 3.2. Make modifications to the strategies in consultation with officials and athletes.
referees
judges
umpires
scorers.
communication processes
clarifying roles and responsibilities
negotiation of best possible outcome for athletes
discussion of decisions made by officials
questioning and clarification of decisions
promotion of protocols.
the role of the captain in dealing with on-field officials
disputes and protests (processes and procedures)
pre
communication between athletes, coaches and officials
the officials' duty of care
coach and official relationships
interpretation of the laws and rules that govern the sport or activity.
occupational health and safety
duty of care
conflict resolution procedures
communication protocols
mediation
protocols on criticism of officials.
beginner through to high performance level competitors
female or male
children
those with or without a disability or special needs
those with or without social disadvantage
minority ethnic and cultural groups.
judges
umpires
scorers.
communication processes
clarifying roles and responsibilities
negotiation of best possible outcome for athletes
discussion of decisions made by officials
questioning and clarification of decisions
promotion of protocols.
the role of the captain in dealing with on-field officials
disputes and protests (processes and procedures)
pre
communication between athletes, coaches and officials
the officials' duty of care
coach and official relationships
interpretation of the laws and rules that govern the sport or activity.
occupational health and safety
duty of care
conflict resolution procedures
communication protocols
mediation
protocols on criticism of officials.
beginner through to high performance level competitors
female or male
children
those with or without a disability or special needs
those with or without social disadvantage
minority ethnic and cultural groups.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
interacts with relevant sports officials according to knowledge and expectations of roles and responsibilities as well as developing and implementing organisational strategies to facilitate a professional and effective working relationship with officials
uses effective communication techniques to consult with officials and develops trust and confidence in dealings with sports officials
applies a continuous improvement approach to evaluate relationships with sports officials and recommend potential improvements.
Context of and specific resources for assessment
Assessment must ensure participation in multiple interactions with sports officials relevant to the candidate's current or intended work role to demonstrate competency and consistency of performance.
Assessment must also ensure access to:
relevant sports officials
a coaching setting including athletes participating in activities or competitions
organisational policies and procedures in relation to interacting with officials.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of interaction with sports officials in forming and maintaining effective working relationships
oral or written questioning to assess knowledge of the functions and responsibilities of sports officials
third-party reports from a supervisor detailing work performance over multiple applications.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
relevant sport
Guidance information for assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
interacts with relevant sports officials according to knowledge and expectations of roles and responsibilities as well as developing and implementing organisational strategies to facilitate a professional and effective working relationship with officials
uses effective communication techniques to consult with officials and develops trust and confidence in dealings with sports officials
applies a continuous improvement approach to evaluate relationships with sports officials and recommend potential improvements.
Context of and specific resources for assessment
Assessment must ensure participation in multiple interactions with sports officials relevant to the candidate's current or intended work role to demonstrate competency and consistency of performance.
Assessment must also ensure access to:
relevant sports officials
a coaching setting including athletes participating in activities or competitions
organisational policies and procedures in relation to interacting with officials.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of interaction with sports officials in forming and maintaining effective working relationships
oral or written questioning to assess knowledge of the functions and responsibilities of sports officials
third-party reports from a supervisor detailing work performance over multiple applications.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
relevant sport
Guidance information for assessment
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C6683 | SRSCGP009A | Work with officials | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| WG023 | SISSSCO409 | Work collaboratively with support personnel | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D441 | SIS40510 | Certificate IV in Sport Coaching | Qualification |