Unit of competency Outline
Date retreived
23/07/2026 1:39 PM AWST
23/07/2026 1:39 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Provide records retrieval service
Provide records retrieval service
Unit of competency
National Code
TLIP3019
TLIP3019
State Code
AWL42
AWL42
TGA Status
Deleted
Deleted
DTWD Status
Transition (Deleted)
Transition (Deleted)
State Implementation and Classification
Approved Date
04/08/2016
Field of Education
080901 - Secretarial And Clerical Studies
Original Release Date
04/08/2016
Nominal Hours
20
Description
This unit involves the skills and knowledge required to provide a records retrieval service in accordance with regulations and workplace requirements in the transport and logistics industry.It includes locating/retrieving records required, ensuring security of records and delivering records or record information.Work is generally performed under some supervision, within a team/group environment.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Locate/retrieve records required
- 1.1 Search criteria are refined in consultation with person requesting records, and key words or other indexing terms are identified to retrieve records
- 1.2 Sources are searched to retrieve records in accordance with agreed criteria
- 1.3 Records are retrieved or located to match request
2 Ensure security of records
- 2.1 Person requesting records is identified and access category is confirmed in accordance with organisational procedures
- 2.2 Access and security clearance documents are checked for match with category of identified person requesting records
- 2.3 Person requesting records is informed when access is denied, in accordance with organisational procedures
3 Deliver records or record information
- 3.1 Records to be provided are retrieved from storage location in accordance with record keeping system operation, organisational, and work health safety/occupational health and safety (WHS/OHS) procedures
- 3.2 Information about record to be provided is given to person requesting records
- 3.3 As required by record keeping system, records of transaction are documented in accordance with record keeping system operation and organisational procedures
- 3.4 New locations of records provided to person requesting records are recorded in accordance with system rules and organisational procedures
- 3.5 Records or record information are delivered to authorised person within specified timeframes
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D5290 | TLIP3019A | Provide records retrieval service | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AZQ5 | TLI32416 | Certificate III in Logistics | Qualification |
| AZP5 | TLI31616 | Certificate III in Warehousing Operations | Qualification |