Unit of competency Outline

Date retreived
23/07/2026 7:01 AM AWST

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Comply with school administrative requirements

Comply with school administrative requirements

Unit of competency
National Code
CHCEDS316B
State Code
D8564
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2011
View on TGA
State Implementation and Classification
Approved Date
20/07/2012
Field of Education
070303 - Education Studies
Original Release Date
20/07/2012
Nominal Hours
20
Description
DescriptorThis unit deals with the skills and knowledge for education support workers to undertake administration and basic computer tasks in the education environment where administration is not the main focus of work
Notes
Elements and Performance Criteria
1. Complete forms and documents as required
  • 1.1 Access and select forms for appropriate purpose.
  • 1.2 Complete forms and documents in accordance with the organisation policies and procedures
  • 1.3 Complete templates using software provided
2. Store and access information appropriately
  • 2.1 Store information in accordance with organisation guidelines
  • 2.2 Provide individuals with access to information in accordance with organisation guidelines
  • 2.3 Maintain information of the organisation in a confidential and secure manner
  • 2.4 Report breaches of information security to the relevant person
3. Manage enquiries in accordance with school policy and procedures
  • 3.1 Handle enquiries promptly according to organisation policy and procedures
  • 3.2 Use effective listening and speaking skills in oralcommunication
  • 3.3 Refer enquiries about student learning or progress to relevant person
  • 3.4 Record and distribute verbal, written and recorded messages in order of priority, urgency and policy and procedures
  • 3.5 Use communication equipment and information technology in accordance with school protocols
  • 3.6 Use telephone techniques and emails according to organisation policy and protocols
4. Complete written documentation
  • 4.1 Present written information and ideas in a clear and concise manner so that intended purpose is understood by the recipient
  • 4.2 Complete and present documents within designated timeframes
  • 4.3 Present written information to meet standards of style, format and accuracy
5. Use technology to support administrative and education support activities
  • 5.1 Use available technology to address administrative responsibilities in line with organisation requirements
  • 5.2 Use word processing software, formatting and editing to produce documents
  • 5.2 Develop simple spreadsheets as required
  • 5.3 Use the internet to search and access information
  • 5.4 Insert graphics into a word processed document and print the document
  • 5.5 Use relevant software to prepare and/or deliver basic presentations as required by work role
No information
No information
Replaces
State Code National Code Title Type
D2431 CHCEDS316A Comply with school administrative requirements Unit of competency
Replaced By
State Code National Code Title Type
WG777 CHCEDS008 Comply with school administrative requirements Unit of competency
State Code National Code Title Type
D275 CHC30808 Certificate III in Education Support Qualification
J010 CHC30812 Certificate III in Education Support Qualification