Unit of competency Outline

Date retreived
22/07/2026 5:37 PM AWST

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Comply with school administrative requirements

Comply with school administrative requirements

Unit of competency
National Code
CHCEDS008
State Code
WG777
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
2.00
Current Release Date
06/08/2015
View on TGA
State Implementation and Classification
Approved Date
04/02/2014
Field of Education
090503 - Children’s Services
Original Release Date
04/02/2014
Nominal Hours
20
Description
This unit describes the skills and knowledge for education support workers to undertake administration and basic computer tasks in the education environment where administration is not the main focus of work.This unit applies to education support work in a variety of contexts and the work is to be undertaken with appropriate guidance, support and supervision by a nominated teacher or other education professional.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Complete forms and documents as required
  • 1.1 Access and select forms for appropriate purpose
  • 1.2 Complete in accordance with the organisation policies and procedures
  • 1.3 Use templates from software provided
2. Store and access information appropriately
  • 2.1 Store information in accordance with organisation guidelines
  • 2.2 Provide individuals with access to information in accordance with organisation guidelines
  • 2.3 Maintain information on the organisation in a confidential and secure manner
  • 2.4 Report breaches of information security to the relevant person
3. Manage enquiries in accordance with school policy and procedures
  • 3.1 Handle enquiries promptly according to organisation policy and procedures
  • 3.2 Use effective listening and speaking skills in oral communication
  • 3.3 Refer enquiries about student learning or progress to relevant person
  • 3.4 Record and distribute verbal, written and recorded messages in order of priority, urgency and policy and procedures
  • 3.5 Use communication equipment and information technology in accordance with school protocols
  • 3.6 Use telephone techniques and emails according to organisation policy and protocols
4. Complete written documentation
  • 4.1 Present written information and ideas in a clear and concise manner so the intended purpose is understood by the recipient
  • 4.2 Complete and present documents within designated timeframes
  • 4.3 Present written information to meet standards of style, format and accuracy
5. Use technology to support administrative and education support activities
  • 5.1 Use available technology to address administrative responsibilities in line with organisation requirements
  • 5.2 Use word processing software, formatting and editing to produce documents
  • 5.3 Develop simple spreadsheets as required
  • 5.4 Use the internet to search and access information
  • 5.5 Insert graphics into a word processed document and print the document
  • 5.6 Use relevant software to prepare and/or deliver basic presentations as required by work role
No information
No information
Replaces
State Code National Code Title Type
D8564 CHCEDS316B Comply with school administrative requirements Unit of competency
State Code National Code Title Type
J588 CHC30213 Certificate III in Education Support Qualification