Unit of competency Outline

Date retreived
22/07/2026 12:07 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Operate and maintain computer resources

Operate and maintain computer resources

Unit of competency
National Code
ICPSU381C
State Code
D3272
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
05/07/2010
View on TGA
State Implementation and Classification
Approved Date
09/09/2014
Field of Education
080905 - Practical Computing Skills
Original Release Date
09/09/2014
Nominal Hours
50
Description
This unit describes the performance outcomes, skills and knowledge required to undertake basic computing skills including routine personal computer maintenance, upgrades, restorations, data storage, conversion and transmission.
Notes
Elements and Performance Criteria
1. Perform routine system maintenance
  • 1.1. Required equipment is checked to be in working order and available for use
  • 1.2. Peripherals are fitted, maintained, cleaned and adjusted as required
  • 1.3. Personal computer furniture and fittings are adjusted according to OHS practices and protection of equipment
  • 1.4. Routine system maintenance and security processes are performed
  • 1.5. Correct functioning of automated processes is monitored
  • 1.6. Monitors are adjusted only when being calibrated and are otherwise left alone
  • 1.7. All abnormalities and system malfunctions are reported
  • 1.8. Off-line maintenance records are kept up to date
2. Perform backups and restorations on a personal computer
  • 2.1. File system backups are performed regularly according to established workplace practices
  • 2.2. Backup media are labelled, stored and rotated according to established workplace practices
  • 2.3. Files are restored from backup as required
  • 2.4. Data is recovered from damaged and corrupted files using small office tools
  • 2.5. Adequate written records of backups are kept
3. Store and supply consumables
  • 3.1. Consumables are stored and disposed of with regard to OHS, care of equipment and system security
  • 3.2. Stock levels and user needs are monitored to ensure required consumables are available
4. Upgrade and configure a personal computer
  • 4.1. Software and peripherals are installed, upgraded and configured according to enterprise policy
  • 4.2. New software, upgrades and adjustments are tested to ensure adequate performance
  • 4.3. Associated a personal computer furniture and fittings are adjusted to meet workplace standards for OHS and care of equipment
  • 4.4. Written records of installations, upgrades and configurations are maintained
5. Access documentation, records and updates
  • 5.1. Documentation, including hardware and software manuals and equipment inventory and service records, is stored and accessed appropriately
  • 5.2. Supplementary product information, updates and technical reference material are accessed using the Internet, journals and other sources
6. Access and deliver data
  • 6.1. Removable storage devices are connected, disconnected and configured as required
  • 6.2. Data is accessed from different types of file systems
  • 6.3. Data is stored and converted to suit a variety of operating systems, environments and applications
  • 6.4. Data is transmitted effectively by the method most appropriate to the task
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Types of installations may include:
peripherals and software with pre-configured installation routines.
Types of systems may include:
multi-user and or network computer systems used in the printing industry including publishing, consultancy, advertising or packaging.
Data transmission may include:
methods may include ISDN, removable devices, the Internet.
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
correctly operating and maintaining computer resources. The underlying skill of system maintenance should be transferable across the design and pre-press sectors
demonstrate an ability to find and use information relevant to the task from a variety of information sources
produce log books and written records showing system maintenance and configuration history over a period of THREE months, including all reported abnormalities and how they were addressed, stock records
perform a routine system backup and restore a nominated file from an earlier backup
convert a document from one common file format to another and make available for access on a different platform (eg Macintosh application to MS-Windows application via suitably encoded Internet email attachment)
research and report the availability of upgrades and support for TWO pieces of hardware and TWO pieces of software currently in use
evidence for assessment may be gathered from assessment of the unit of competency alone or through an integrated assessment activity.

Context of and specific resources for assessment
Assessment must ensure:
assessment may take place on the job, off the job or a combination of these. Off the job assessment must be undertaken in a closely simulated workplace environment

Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate.

Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
Replaces
State Code National Code Title Type
D0522 ICPSU381B Operate and maintain computer resources Unit of competency
Replaced By
State Code National Code Title Type
AUN44 ICPSUP381 Operate and maintain computer resources Unit of competency