Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Degree of autonomy
Working independently under limited supervision

Types of systems
Multi-user and or network computer systems used in the printing industry including publishing, consultancy, advertising or packaging

Types of installations
Peripherals and software with pre-configured installation routines

Data transmission
Methods may include ISDN, removable devices, the Internet

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency

Evidence of the following is essential:

Correctly operating and maintaining computer resources. The underlying skill of system maintenance should be transferable across the design and pre-press sectors
Demonstrate an ability to find and use information relevant to the task from a variety of information sources
Produce log books and written records showing system maintenance and configuration history over a period of THREE months, including all reported abnormalities and how they were addressed, stock records
Perform a routine system backup and restore a nominated file from an earlier backup
Convert a document from one common file format to another and make available for access on a different platform (eg Macintosh application to MS-Windows application via suitably encoded Internet email attachment)
Research and report the availability of upgrades and support for TWO pieces of hardware and TWO pieces of software currently in use
Evidence for assessment may be gathered from assessment of the unit of competency alone or through an integrated assessment activity

Context of and specific resources for assessment

Assessment must ensure:

assessment may take place on the job, off the job or a combination of these. Off the job assessment must be undertaken in a closely simulated workplace environment

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.