Unit of competency Outline
Date retreived
22/07/2026 8:30 PM AWST
22/07/2026 8:30 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Work effectively in the music industry
Work effectively in the music industry
Unit of competency
National Code
CUSIND301B
CUSIND301B
State Code
D4012
D4012
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
16/05/2014
Field of Education
120505 - Work Practices Programmes
Original Release Date
16/05/2014
Nominal Hours
25
Description
This unit describes the performance outcomes, skills and knowledge required to work effectively in the music industry. These include relationship building, negotiation techniques, work prioritisation and personal development.
Notes
Elements and Performance Criteria
1. Maintain currency of own industry knowledge
- 1.1 Identify trends and emergent technologies in the music industry using appropriate sources of information
- 1.2 Identify likely effects of industry trends on own work practices
- 1.3 In consultation with appropriate persons, identify learning opportunities to upgrade own skills so that full advantage can be taken of trends and emergent technologies
- 1.4 Undertake identified learning opportunities to improve own work practices
2. Establish effective work/contractual relationships
- 2.1 Share information and ideas with others in ways that engender goodwill, trust and respect
- 2.2 Use effective negotiation techniques to identify realistic solutions to work/contractual issues
- 2.3 Discuss, confirm and formally document agreements and contracts with appropriate persons
- 2.4 Maintain work/contractual relationships through regular contact and effective communication
3. Complete work tasks effectively
- 3.1 Prioritise work tasks and establish deadlines to accommodate daily workload variations
- 3.2 Negotiate and agree on prioritised work tasks and established deadlines with appropriate persons
- 3.3 Identify and plan for factors that may affect the completion of work tasks within deadlines
- 3.4 Complete work tasks within deadlines and in accordance with legislative/regulatory requirements
- 3.5 Observe copyright and intellectual property obligations when using information or music downloaded from the internet
- 3.6 Seek feedback on own work performance from appropriate persons and adjust in order to improve work practices
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Trends and emergent technologies may include:
music business trends:
360 degree music business model
all rights under one deal
passive rights deal
distributed patronage
new and emerging distribution systems
new forms of marketing, branding and product placement
alliances with allied technologies and businesses
opportunities for increased airplay of music through:
digital radio
digital television
mobile phones
internet
advances in software applications for sound recording and editing
new terminology
new equipment
social, political and environmental developments
changing nature of work/industry structures, including:
occupations that are disappearing and how they are being replaced
changes to the mix of skills and knowledge required in different areas of the industry.
Sources of information may include:
copyright information from:
Australian Copyright Council
copyright collection societies
music industry piracy investigations (MIPI)
discussions with innovative industry practitioners
electronic and print media
employer and employee associations
union representatives and other sources of industrial relations information
events, including:
industry functions
conferences
trade fairs
community activities
exhibitions
festivals
social events
government bodies and associated publications
induction kits
industry associations
internet
libraries and archives
personal observations and experience
policy and procedures manuals
reference books, industry information sheets, magazines and journals
retail and wholesale suppliers of products and services
technical publications.
Appropriate persons may include:
artist
artist and repertoire (A&R) representative
artist manager
booking agent
business and financial manager
client, employer and subcontractor
colleague/peer
copyright and royalties manager
designer
head of department
label manager
legal adviser
licensing manager
technical crew
marketing and promotions officer
mentor/supervisor
merchandiser
presenter
director
producer
production manager
promoter
publisher
sound mixer/technician
special effects editor
sponsor
supplier
union and industry association representative
venue manager
writer.
Learning opportunities may include:
attending industry events, including:
conferences
conventions
exhibitions
festivals
functions
performances
professional competitions and awards
trade fairs
reading electronic and print media industry publications, such as:
information sheets
technical and reference manuals
undertaking professional development activities, such as:
career planning and development
coaching, mentoring and supervision
formal and informal learning programs
internal and external training programs
master classes
performance appraisals
personal study
seminars
symposiums
work experience and/or work exchange
workshops.
Negotiation techniques may include:
adopting collaborative negotiating style
assessing strengths and weaknesses of opposing positions and determining viable alternatives
clarifying purpose, content and desired outcomes
communicating results to all parties within appropriate timeframes
conducting negotiations in a professional manner
ensuring final position is agreed and understood by all parties
identifying consequences of non-agreement
maintaining contact with all parties
managing conflict or disagreement between parties
taking into account input from all parties
treating all parties courteously and in ways that acknowledge their contribution
using effective questioning techniques:
closed questions, allowing yes/no answers
open questions, allowing range of responses
reflective questions, provoking clarification.
Work/contractual issues may include:
budget share
copyright
insurance
OHS
performance fees and rate negotiations
recording and distribution rights
remuneration
rights to and use of material
royalties
specifications for equipment and materials
taxation
terms and conditions of contracts
terms and conditions of employment
work roles and responsibilities.
Agreements and contracts may include:
agency agreements
individual performance agreements
industrial awards
marketing and distribution agreements
service, supply and location contracts
workplace relations agreements.
Factors may include:
budget constraints
competing work demands
environmental factors, e.g. weather
availability of resources and materials
unforeseen incidents, including technology and equipment breakdowns
workplace hazards, risks and controls.
Legislative/regulatory requirements may relate to:
anti-discrimination
business compliance
consumer protection
contempt of court and parliament
copyright, moral rights, intellectual property, licensing and royalty
defamation
duty of care
environmental issues
equal employment opportunity
insurance
libel
obscenity
OHS
plagiarism
privacy and confidentiality
quality assurance
racial vilification
slander
taxation
workplace and industrial relations laws and awards.
Trends and emergent technologies may include:
music business trends:
360 degree music business model
all rights under one deal
passive rights deal
distributed patronage
new and emerging distribution systems
new forms of marketing, branding and product placement
alliances with allied technologies and businesses
opportunities for increased airplay of music through:
digital radio
digital television
mobile phones
internet
advances in software applications for sound recording and editing
new terminology
new equipment
social, political and environmental developments
changing nature of work/industry structures, including:
occupations that are disappearing and how they are being replaced
changes to the mix of skills and knowledge required in different areas of the industry.
Sources of information may include:
copyright information from:
Australian Copyright Council
copyright collection societies
music industry piracy investigations (MIPI)
discussions with innovative industry practitioners
electronic and print media
employer and employee associations
union representatives and other sources of industrial relations information
events, including:
industry functions
conferences
trade fairs
community activities
exhibitions
festivals
social events
government bodies and associated publications
induction kits
industry associations
internet
libraries and archives
personal observations and experience
policy and procedures manuals
reference books, industry information sheets, magazines and journals
retail and wholesale suppliers of products and services
technical publications.
Appropriate persons may include:
artist
artist and repertoire (A&R) representative
artist manager
booking agent
business and financial manager
client, employer and subcontractor
colleague/peer
copyright and royalties manager
designer
head of department
label manager
legal adviser
licensing manager
technical crew
marketing and promotions officer
mentor/supervisor
merchandiser
presenter
director
producer
production manager
promoter
publisher
sound mixer/technician
special effects editor
sponsor
supplier
union and industry association representative
venue manager
writer.
Learning opportunities may include:
attending industry events, including:
conferences
conventions
exhibitions
festivals
functions
performances
professional competitions and awards
trade fairs
reading electronic and print media industry publications, such as:
information sheets
technical and reference manuals
undertaking professional development activities, such as:
career planning and development
coaching, mentoring and supervision
formal and informal learning programs
internal and external training programs
master classes
performance appraisals
personal study
seminars
symposiums
work experience and/or work exchange
workshops.
Negotiation techniques may include:
adopting collaborative negotiating style
assessing strengths and weaknesses of opposing positions and determining viable alternatives
clarifying purpose, content and desired outcomes
communicating results to all parties within appropriate timeframes
conducting negotiations in a professional manner
ensuring final position is agreed and understood by all parties
identifying consequences of non-agreement
maintaining contact with all parties
managing conflict or disagreement between parties
taking into account input from all parties
treating all parties courteously and in ways that acknowledge their contribution
using effective questioning techniques:
closed questions, allowing yes/no answers
open questions, allowing range of responses
reflective questions, provoking clarification.
Work/contractual issues may include:
budget share
copyright
insurance
OHS
performance fees and rate negotiations
recording and distribution rights
remuneration
rights to and use of material
royalties
specifications for equipment and materials
taxation
terms and conditions of contracts
terms and conditions of employment
work roles and responsibilities.
Agreements and contracts may include:
agency agreements
individual performance agreements
industrial awards
marketing and distribution agreements
service, supply and location contracts
workplace relations agreements.
Factors may include:
budget constraints
competing work demands
environmental factors, e.g. weather
availability of resources and materials
unforeseen incidents, including technology and equipment breakdowns
workplace hazards, risks and controls.
Legislative/regulatory requirements may relate to:
anti-discrimination
business compliance
consumer protection
contempt of court and parliament
copyright, moral rights, intellectual property, licensing and royalty
defamation
duty of care
environmental issues
equal employment opportunity
insurance
libel
obscenity
OHS
plagiarism
privacy and confidentiality
quality assurance
racial vilification
slander
taxation
workplace and industrial relations laws and awards.
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
apply information about industry trends to own work practices
establish and maintain work and contractual relationships
comply with requirements of relevant legislation and regulations
prioritise work tasks
work collaboratively with others.
Context of and specific resources for assessment
Assessment must ensure:
access to environments where:
negotiation techniques can be applied to resolve work and contractual issues
work performance can be monitored and learning opportunities accessed
work tasks can be prioritised and completed within deadlines
work and contractual relationships can be established and maintained
use of culturally appropriate processes, and techniques appropriate to the language and literacy capacity of the candidate and the work being performed.
Method of assessment
The following assessment methods are appropriate for this unit:
case studies to assess candidate's ability to prioritise work tasks, monitor work performance and identify learning opportunities
direct observation of candidate establishing and participating in work and contractual relationships
written or oral questioning to assess knowledge of new technology that affects work practices
problem-solving activities to assess candidate's negotiating skills.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
CUSIND302A Plan a career in the creative arts industry.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
apply information about industry trends to own work practices
establish and maintain work and contractual relationships
comply with requirements of relevant legislation and regulations
prioritise work tasks
work collaboratively with others.
Context of and specific resources for assessment
Assessment must ensure:
access to environments where:
negotiation techniques can be applied to resolve work and contractual issues
work performance can be monitored and learning opportunities accessed
work tasks can be prioritised and completed within deadlines
work and contractual relationships can be established and maintained
use of culturally appropriate processes, and techniques appropriate to the language and literacy capacity of the candidate and the work being performed.
Method of assessment
The following assessment methods are appropriate for this unit:
case studies to assess candidate's ability to prioritise work tasks, monitor work performance and identify learning opportunities
direct observation of candidate establishing and participating in work and contractual relationships
written or oral questioning to assess knowledge of new technology that affects work practices
problem-solving activities to assess candidate's negotiating skills.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
CUSIND302A Plan a career in the creative arts industry.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D2883 | CUSIND301A | Work effectively in the music industry | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWI74 | CUAIND303 | Work effectively in the music industry | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D647 | CUV30411 | Certificate III in Arts Administration | Qualification |
| J696 | CUA30413 | Certificate III in Live Production and Services | Qualification |
| D354 | CUS30109 | Certificate III in Music | Qualification |
| D357 | CUS40109 | Certificate IV in Music | Qualification |
| D356 | CUS30309 | Certificate III in Music Business | Qualification |
| D359 | CUS40309 | Certificate IV in Music Business | Qualification |
| D355 | CUS30209 | Certificate III in Technical Production | Qualification |