Unit of competency Outline

Date retreived
22/07/2026 12:01 PM AWST

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Locate, identify and rectify recurrent network faults

Locate, identify and rectify recurrent network faults

Unit of competency
National Code
ICTTEN303
State Code
AWD55
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
14/01/2016
View on TGA
State Implementation and Classification
Approved Date
05/07/2016
Field of Education
031309 - Communications Equipment Installation And Maintenance
Original Release Date
05/07/2016
Nominal Hours
45
Description
This unit describes the skills and knowledge required to use systematic and logical fault-finding techniques according to all safety requirements and work practices.It applies to individuals working as cablers and technicians who install and maintain a broad range of telecommunications networks.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare for fault- finding activity
  • 1.1 Prepare for given work according to work health and safety (WHS) and environmental requirements
  • 1.2 Arrange access to site according to required procedure
  • 1.3 Locate existing and potential site hazards
  • 1.4 Contact customer to verify nature of recurrent fault and the network type
2. Conduct activities for recurrent network fault- finding
  • 2.1 Analyse fault history using fault records to establish nature of fault
  • 2.2 Select test equipment and conduct appropriate test to identify potential faults ensuring the diagnostic process does not compromise the integrity of the network element or system
  • 2.3 Evaluate test results to determine relevant symptoms of recurrent fault using appropriate methods and appropriate process
  • 2.4 Locate probable cause, type and location of the fault
  • 2.5 Rectify fault or escalate to appropriate level
3. Report fault-findings and solutions
  • 3.1 Prepare customer report on the diagnostic procedure, fault identification and fault clearance
  • 3.2 Update fault records database
  • 3.3 Restore worksite to the customer’s satisfaction
  • 3.4 Notify customer and obtain sign-off
No information
No information
Replaces
State Code National Code Title Type
D3445 ICTTEN3063A Locate, identify and rectify recurrent network faults Unit of competency
Replaced By
State Code National Code Title Type
OBA42 ICTTEN313 Work on and resolve recurrent network faults Unit of competency