Unit of competency Outline

Date retreived
22/07/2026 10:31 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Develop guidelines for broking services

Develop guidelines for broking services

Unit of competency
National Code
FNSIBK601
State Code
AUR51
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
081103 - Insurance And Actuarial Studies
Original Release Date
16/09/2015
Nominal Hours
70
Description
This unit describes the specialist skills and knowledge required to develop policies, procedures and business practices to be implemented in an insurance broking organisation.It applies to individuals who have well-developed interpersonal, analytical and communication skills working within organisations of various sizes and across a range of customer bases. Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.
Notes
Elements and Performance Criteria
1. Identify opportunities and constraints for provision of broking services
  • 1.1 Review business operations to ensure compliance with relevant legislation
  • 1.2 Identify availability of suitable products and/or suppliers
  • 1.3 Identify resource limitations that impact on provision of insurance broking services
  • 1.4 Determine responses to deal with contingent demand requirements
2. Establish client risk assessment methodology
  • 2.1 Develop risk exposure review documentation to enable effective analysis of client risks
  • 2.2 Develop notices and/or instructions to ensure full disclosures are made in compliance with relevant legislation and underwriting requirements
  • 2.3 Identify resource and expertise requirements to ensure required additional or specialist support is obtained
3. Establish client contact criteria
  • 3.1 Determine the measures to establish levels of client contact
  • 3.2 Design service level agreements (SLAs) from client contact criteria
4. Determine procedures for documentation
  • 4.1 Establish and document distribution procedures in compliance with relevant legislation and underwriter requirements
  • 4.2 Determine appropriate levels of documentation for client service
No information
No information
Replaces
State Code National Code Title Type
D4196 FNSIBK601A Develop guidelines for broking services Unit of competency
State Code National Code Title Type
AWE0 FNS60115 Advanced Diploma of Insurance Broking Qualification